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How to apply for electricity connection from Kenya Power on your phone or website

Tuvuti Editorial Team
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How to apply for electricity connection from Kenya Power on your phone or website

Kenya’s sole power distributor KPLC has had its fair share of criticism for not honoring up to customer’s needs and not heeding to the competition created by increased demand for greener solar power. However, if latest developments are anything to go by, it might be about time Kenya Power started looking for ways to enhance customer experience and at least make it easier for Kenyans to apply for electricity connections. The distributor has now opened a new portal that will enable customers to directly apply for power connectivity on their mobile phones, this is an upgrade to the current systems which required someone to visit their offices in order to be able to apply.

Kenyans will now be able to apply for electricity right on their mobile phones or through the KPLC website. The new measures will also allow Kenyans to exercise social distancing amidst the current pandemic which has wreaked havoc across the world. In simple terms, you do not need to visit any KPLC office to get the necessary application forms to apply for electricity connectivity in your home. However, you’ll still need to provide necessary documents, which include your identification documents as well as property ownership documents.

How to apply for electricity connection from Kenya Power on your mobile phone or website

To apply on the KPLC website
  • Visit the utility firm’s website here https://kplc.co.ke/
  • Then navigate to “Getting Electricity” under “Customer Service”
  • You’ll see important information related to new applications such as duration it takes and necessary documents required.
  • Next, head over to the utility firm’s self-service portal here https://selfservice.kplc.co.ke/
  • Create an account if you don’t already have and proceed with the application.
To apply on the mobile app
  • Download the app from respective app stores
  • For android, go to Google Playstore and search for “MyPower”
  • For iOS, go to the App Store and look for “MyPower”
  • Launch the app and click on “New Supply Application”.
  • Proceed to choose whether its “individual (non-commercial)” or “Business (Commercial)”
  • Fill in the required information, such as identification documents and address.
  • Upload KRA Tax certificate, ID number and ownership document.

How to setup a Safaricom eSIM on your supported iOS or Android device

Tuvuti Editorial Team
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How to setup a Safaricom eSIM on your supported iOS or Android device

Despite eSIM feature becoming widely available across the world, Safaricom’s support has been in the works for quite awhile now. In Kenya, it’s only Faiba that supported this feature on various devices with other service providers expected to adopt thereafter. And from today’s development, Safaricom has now officially jumped onto the wagon.

eSIM functionality allows subscribers to configure their phone numbers on their devices without necessarily having to have a physical SIM card. Devices that have this feature are shipped with a hardware incorporated on the board that stores information required to access various cellular services. We recently wrote an editorial on how you could get an eSIM on the Faiba’s 4G network, and the process is similar on Safaricom.

Here is what you need to configure a Safaricom eSIM on your device

According to the information we received from the telco, eSIM support is available only on a few devices, which include most iPhones that have this capability and latest Samsung Galaxy S devices. But in real sense, we expect this feature to be supported on if not all but most of devices that have the hardware embedded underneath.

For instance, I have one of the latest Google Pixels that I’m intending to have Safaricom’s eSIM configured and hopefully return here with conclusive feedback.

How much Safaricom eSIM cost?

If you are replacing an existing Safaricom physical SIM card, then you will need to pay only KES 150, otherwise for new lines, you’ll pay slightly more at KES 250.

How to get a Safaricom eSIM

  • Visit any Safaricom shop with a supported device
  • Pay the necessary fees
  • You will be given a QR code containing your carrier profile
  • Navigate on your device’s SIM functionality menu (for android tap on settings followed by network & internet, then mobile network – tap on the add icon/plus sign on Google Pixels)
  • You’ll be asked to download an eSIM by scanning a QR code

Vivo teams up with UEFA EURO 2020 to launch Beautiful Moments Campaign

Tuvuti Editorial Team
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Vivo teams up with UEFA EURO 2020 to launch Beautiful Moments Campaign

Vivo smartphone has inked a deal to become the official smartphone for the upcoming UEFA EURO 2020 tournament in a bid aimed at strengthening its global position in the smartphone market. The company intents to popularize its brand through the upcoming sporting event which has fans across the globe.

According to the company, football watchers across the world will be presented with incredible experience on its smartphones so they enjoy every bit of the tournament. The sponsorship deal is aimed at bringing incredible viewing experience to fans across the world. The company has been gaining a foothold in the competitive smartphone market with a combination of both attractive price tags and prices as well.

The phone company’s ambition intents to enrich the experience of every football fan all over the world. Vivo is urging fans to be in the moment through “To Beautiful Moments campaign”. According to the company, fans connecting with family and friends virtually or just want to have un-waivered attention to the biggest sport in the world will have to put their phones down.

Speaking on the partnership, Vivo’s senior Vice president Spark Ni acknowledged that people across the world were eagerly waiting for the tournament which has earlier on faced challenges because of the current pandemic. Spark said the company wanted fans to celebrate sportsmanship of the game by helping people culture while sharing life’s magical moments.  

The campaign will be live globally showing fans enjoying taking and sharing beautiful moments before, after and in-between matches. At the same time they’ll be sending a message “give your phone a break, and be there for life’s beautiful moments.”

Safaricom unveils free data campaign to woo customers, here is how to get it

Tuvuti Editorial Team
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Safaricom unveils free data campaign to woo customers, here is how to get it

Safaricom subscribers are set to enjoy free daily bundles in a new campaign unveiled by the telco. The campaign will customize data plans depending on their usage profiles and is expected to last for the next three months. Data consumption in the country has grown almost three-fold following the covid-19 effects that have forced some companies to have employees work from home and education institutions opt for online classes instead of on-campus learning.

There is also a cutthroat competition in mobile data market segment with the likes of Telkom Kenya going all the way to provide some of the most affordable data plans on every Friday. Recent earnings from the mobile service provider indicate diminishing revenues in traditional services like voice and text messages, while sectors like data and mobile money continue to grow following a steady demand from consumers in the country.

How to get free data bundles on Safaricom

  • On your Safaricom phone, dial *544#
  • Then select free data amongst the options.
  • You should receive a message advising you to wait while the telco processes your free data for that day.

According to the company, the move is aimed at enabling more customers to move their offline activities online as part of the country’s digital transformation agenda. As per statics recorded by the country’s regulator – the Communications Authority, there’s only 25 million mobile broadband connections in the country, leaving almost 60 percent of mobile phone users without access to the internet.

Speaking on the development, Safaricom’s CEO Peter Ndegwa noted that smartphones and the internet had become vital in people’s day to day lives by availing more opportunities to them. According to the CEO, the free data campaign that’s expected to last for the next 90 days will enable all customers to access the internet at no cost.

Huawei Mobile to officially unveil the FreeBuds 4i in Kenya

Tuvuti Editorial Team
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Huawei Mobile to officially unveil the FreeBuds 4i in Kenya

Huawei Mobile Kenya has revealed plans to launch the FreeBuds 4i in Kenya starting early June 2021. The company looks to tap into the growing wireless earphones market that has seen entrance of quality headphones at amazingly low prices. When Apple introduced the Airpods, it was just a matter of time before other manufacturers jumped on the wagon and Huawei is amongst those doing tremendously well in the segment.

The company promises to deliver immersive and quality music experience with its next iteration in the wireless headsets segment. Early reviews indicate the pair can offer reasonable music experience, thanks to handy inbuilt features such as active noise cancelling capabilities as well as a long-lasting battery.

FreeBuds 4i comes with an attractive design that is packed into a compact and stylish housing. It will be joining other wireless earbuds from the company that include FreeBuds 3pro with a current price tag of Kshs 25,000, Huawei FreeBuds 3 going for Kshs 20,000 and Huawei FreeBuds 3i which is available at Kshs 11,000.

While speaking on the expected launch, Huawei mobile Kenya country head Jim Zhujie acknowledged the existence of an increasing trend towards dedicated audio solutions in the country, owing to growing music services in the country. Zhujie further noted an influx of wireless headphones which he attributed to the current trend that are geared toward solving everyday music experience needs.

With Huawei’s credible reputation in wireless headsets, the company hopes to tap more consumers into its ecosystem with the launch of Huawei FreeBuds 4i. The HUAWEI FreeBuds 4i will be available in all retail stores across the country including our Experience Stores at Yaya Center, TRM, Sarit Center and the Village Market. Its color variants include Ceramic White and Carbon Black.

What Your Solar Business Needs to Thrive

Tuvuti Editorial Team
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What Your Solar Business Needs to Thrive

If you are planning to open a solar business, or you are wondering what is next for your company, there are several steps that you can take to make sure that your business can continue to be successful in the coming years. This guide will take you through the major components that ensure the success of every solar business working within the industry.

1.    Great Suppliers

There is increasing demand for solar panels and other green energy options, with many countries now producing a great amount of solar energy per year, and many people are now thinking about starting up their own solar business. However, your success is not only reliant on the popularity of solar panels, but also the reliability of your suppliers. When you are investing in components for your solar panels from other companies, you need to make sure that these can reach you on time and that the products that you buy are of high quality. For instance, companies such as BLP Mobile Paint provide you with custom-formulated industrial coatings for OEM projects that can help to make your solar panels durable and long-lasting.

2.    Excellent Marketing Campaigns

Even though many homeowners are now deciding to invest in solar energy, you need to make sure that your company is not reliant on word of mouth alone. Instead, you should create excellent and comprehensive marketing campaigns that can engage your audience and that can show them the positives of installing solar panels, such as the ability to generate an extortionate amount of green energy. For instance, you should consider a combination of digital and physical marketing efforts to make sure that you can connect with people within their homes, and that you establish a well-known brand through a catchy theme and a recognizable logo.

3.    A Persuasive Sales Pitch

Once you have marketed to your potential customers, you need to secure a sale. This then calls for a persuasive sales pitch. You can do this by individualizing your pitch and making it personal to each customer, showcasing your brand’s mission (such as helping people to cut down on their use of finite resources), and exemplifying why they should choose to have their panels installed by your company over any other.

4.    A Long-Term Plan

To be successful, your solar business needs a long-term plan that takes into consideration the expansion of the industry and the changes that could occur as time passes. To do this, you should consider focusing on getting repeat customers rather than new ones, as this will allow you to receive custom in years to come. You should also make sure that you are constantly looking forward to how you can grow and how you can develop alongside the increasing need for solar energy.

5.    Capital

Lastly, no business can thrive without the right amount of capital, and this is no different for solar businesses. Therefore, you should make sure that your business has enough capital at all times by cutting your costs. You can do this by focusing on advantageous leads, considering holding pitches online, and using helpful software which can boost your efficiency and prevent you from wasting time.

MPESA services earned Safaricom more than traditional voice segment

Tuvuti Editorial Team
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MPESA services earned Safaricom more than traditional voice segment

It’s hard to imagine a company earning lots of income from a service that’s supposed to be secondary from what its actually intended to offer, and Safaricom’s MPESA has just done that. Anyone would expect a mobile service provider to get more revenue from traditional services like voice and data, but this is apparently not the case with Safaricom after it recorded more revenue from MPESA in the previous financial year than it did from voice segments.  

But the news isn’t entirely surprising, MPESA has been doing tremendously well in the past few years with many adoptions on various platforms including international e-commerce websites such as AliExpress. MPESA has become the largest revenue earner for Safaricom, gaining momentum since its inception back in 2007.

MPESA has had its fair share of covid-crunch, especially after the Kenyan government directed the provider to offer free MPESA transactions as a way of encouraging the use of paperless transactions to curb the spread of covid. Revenue from the mobile money service declined by 2.1 percent to KES 82.64 billion, slightly overtaking revenue from voice that stood at KES 82.55 billion.

The overall profit from the company stood at KES 68.6 billion, reflecting a slight drop of 6.8 percent compared to a similar period a year earlier. And as a result, shareholders will be parting with a dividend payout of KES 0.9 per share, resulting to a KES 1.37 per share. As expected, that would make a drop from KES 1.4 paid out for the previous year.

Speaking on the latest financial figures, Safaricom’s Chief Executive Mr. Ndegwa said the MPESA business was expected to continue growing, owing to lots of opportunities in the segment.

Netflix customers in Kenya to pay more for the service after inclusion of digital service tax

Tuvuti Editorial Team
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Netflix customers in Kenya to pay more for the service after inclusion of digital service tax

Kenyans who are utilizing the popular video on demand service – Netflix will now pay more for their monthly subscriptions after the entertainment company included value added tax. The new charges will affect subscribers currently on the standard plan as well as on the premium plan which in the past have only been KES 950 and KES 1,200 consecutively.

The review follows introduction of digital service tax by the Kenyan government in a move intended to rake in more revenue from online service providers who are not necessarily stationed in the country. New rates for the standard and premium packages will now be KES 1,100 and KES 1,450 consecutively. For those on the lower-tier plan will however remain un-affected from the latest plans.

A message obtained from the company to one of Kenyan-based subscriber indicated the company will impose new rates starting at the end of May. Other companies have either withdrawn their services from the country such as website hosting and domain registration firm – Siteground. Kenyans trying to sign-up new accounts on Siteground were met with a rude shock, when the company indicated it was no longer taking up new customers from the country.  

Digital Service Tax was implemented on January 1st, 2021, the law behind this tax notes that any person who earns income from Kenya shall be required to pay digital service tax. The legislation states that all businesses selling services online are required to pay a flat tax of 1.5 percent on the value of goods supplied and sold online or services offered through digital platforms.

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