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LG ELECTRONICS & HOTPOINT APPLIANCES (E&C AFRICA)

Media Release: LG ELECTRONICS & HOTPOINT APPLIANCES TO LEVERAGE ON NEW PRODUCTS AND CUSTOMER SERVICE IN GROWING MARKET SHARE Nairobi, November 23rd 2012

Leading consumer electronics manufacturer LG Electronics is betting on energy efficient, aesthetically pleasing and innovative new products, with support of a strong distribution network, to grow its market share in the coming year.
The company which has been on an innovation trajectory has announced a raft of measures aimed at maintaining its market dominance while at the same time driving the environment sustainability agenda.
Speaking during the end of year LG dealers convention, LG Electronics Managing Director Mr. Josep Kim said over the past year, the company had embarked on customer service enhancement drive aimed at ensuring that customers enjoy the best experience of its products.

“2012 has been a challenging year but with our dealers support we have managed to face the challenges positively. We began the year by enhancing our service offering with the opening of the LG Customer

Care Centre, which complements the three existing Hotpoint service centers. On this front, we have also has boosted the mobile after sales service commonly referred as Care & Delight bus,” said Mr. Kim.
Mr. Kim added that the initiatives were geared towards cementing LG’s position in the Kenyan market and reiterated that the company will continue rolling out more products that address the changing preferences in this dynamic industry.
During the convention, LG also unveiled four new products that the company hopes will strengthen our position in the Kenyan market and the region at large. The products are 84” Ultra Definition 3D LED TV; 3D Sound Blu Ray Home Theatre; Linear Compressor Side by Side Refrigerator and the 6 Motion Washing Machine.
These are products whose performance has been tested the world over and which will meet and surpass customer expectations. We are betting on these products to drive our business agenda in the course of the New Year,” said Mr. Kim.
Hotpoint Appliances Managing Director Mr. Shailesh Kanani said the partnership between the two companies had grown over the years. Continuous efforts are made to provide Kenyans with the latest products, available countrywide with unparalleled backup service to ensure ultimate consumer satisfaction. Kanani thanked all the partners for their invaluable support which has enabled this growth and superior brand presence over the years.
“Through our partnership, Kenyans and other residents of the region have been assured of conveniently accessing genuine LG Electronics products where warranty is assured at our widely spread distribution network,” said Mr. Kanani.
Mr. Kim decried challenges associated with land-lockedness which he termed as a major hindrance to the logistics of delivering products in most countries. The East African region is currently only served by two ports.
He also mentioned the escalating counterfeit menace as another key challenge to the company’s business in the region.
“We are however taking precautionary measures to ensure that our products are tamper proof and the technology used is beyond the creativity of counterfeiters. LG Electronics will also continue partnering with government agencies charged with eliminating counterfeits to ensure that battle is won,” said Kim.

LG Optimus L9 P760/P768 Specs, Features and Price Review

LG isn’t particularly the popular brand you’ll find among Kenyans compared to Samsung and Nokia, but its relentless effort is as interesting as any other phone maker out there; with the entry of Optimus L9 P760/P768, joining the fast growing L-Series line-up, it’s not so obvious who calls shots in this segment. Optimus L9 isn’t coming to topple the likes of Galaxy S3, but that doesn’t mean it won’t call shots in areas that matter; it’s a mid-range droid with minimal compromises to keep it competitive. The phone packs a 1GHz Dual-core processor, which’s below benchmarks set by high-end devices but enough to tackle most android apps comfortably. It’s almost standard for new high-end devices to come with a Quad-core chipset, at the same time you’ll have to save more to get one, it’s a two way thing and preference is solely upon the consumer. Unlike the L7 which’s not so impressive on speed, you’ll hardly get any crashes or glitches on L9 due to the processor.

The whopping 4.7inch IPS LCD screen is definitely no less than that found on pricier handsets; it has a decent 540 x 960 pixels resolution that will render crispier images and smoother text compared to close rivals, colors aren’t as washed out as they would be on ordinary LCDs.  The capacitive touch panel is hyper responsive to detect light finger tapping and the swipe to unlock feature is equally fast. LG Optimus L9 P760/P768 packs android v4.0.4 Ice Cream Sandwich OS, which’s disappointingly not the latest from Google as most devices coming out now have a Jelly Bean version instead, though an upgrade is anticipated. Except for the secondary VGA camera, one physical button and two soft keys on the sides, the front panel is almost entirely occupied by a 4.7inch IPS LCD screen. A 5.0Megapixel snapper sits behind the phone with an LED flash resting below it and a loud speaker at the very bottom of the phone’s back-side.

With a 5.0Megapixel sensor coupled with an LED flash, expect decent shots with fairly detailed images. Snapping a photo shouldn’t take more time unless there’re a dozen apps running in the background, video quality isn’t that bad compared to other devices within its category. The Optimus L9’s internal storage is capped at 4GB, though there’s a MicroSD card slot on the side capable of recognizing up to 32GB cards. The phone is estimated to cost around Ksh.32700 or $380 which’s fairly a bargain considering the specs and the price tags of close rivals. It doesn’t support an LTE radio, though you’ll need a Micro-SIM to access 3G networks. There are loads of mid-range phones out there, but since most of them are getting more powerful, you needn’t more on high-end devices.
LG Optimus L9 P760/768 Features/Specifications;
  • Operating System: Android v4.0.4 Ice Cream Sandwich
  • Processor: 1.0GHz Dual-Core Cortex-A9 Processor
  • Display: 4.7inch (540 x 960 pixels) (234ppi) IPS LCD. 16m colors
  • Camera: Pri:5.0MP(2592 x 1944p), Sec:VGA Auto-focus, LED, Video:1080p
  • Storage: 4GB Internal, Up to 32GB MicroSD card
  • Connectivity: MicroUSB v2.0, Bluetooth v3.0 with A2DP, EDR
  • Internet: HSDPA 21Mbps, HSUPA 5.76Mbps, WiFi 802.11a/b/g/n, Hotspot
  • Other ft: Touch-focus, Geo-Tagging, face detection, Sensors: Accl, Comp, gyro
  • Battery: Standard Lithium Ion 2150mAh
LG Optimus L9 P760/768Price in Kenya: from Kshs.32700

Samsung GC100 Galaxy Camera Features, Specs and Price Review

We’ve seen digital cameras struggle to survive in an area they once triumphed, at least before smart phones took over; almost on a daily basis, we’re greeted with news of a new smart phone making headlines around the globe, which’s not replicated in the case of digital cameras for a single reason, today’s smart phones have or even exceed photography capabilities of digital cameras. It’s therefore very interesting to see a digital camera with most of smart phone features embedded such as Samsung GC100 Galaxy Camera, instead of having a compromised snapper on a handset typically 8MP for high-end devices, how about borrowing those important features of a smart phone and mashing them inside a dedicated digital camera. Galaxy GC100 Camera is the first of its kind packing desired features from both cameras and phones; you’ll get Android v4.0 Jelly Bean OS, logical optical zoom feature as well as access 3G networks on this device

Most electronic firms such as Nikon and Sony are said to be releasing app-enhanced cameras soon and this could just be that magical innovation this segment desperately needs to survive, GC100 is so far the first device to offer decent camera features with phone-like data connection over 3G or 4G networks. Not everything is however impressive on this camera, you’ll need to save more to afford it, initial reports indicate it’ll cost just over $500. Its design is not remarkably different from ordinary cameras, at least before its turned on; you’ll be welcomed with grid placed icons familiar to anyone who’s had a smart phone. Android apps separate Galaxy GC100 from the rest of cameras we know of, just like many smart phones from Samsung and other makers; the Galaxy Camera is powered by Google’s Android OS and not just any but its latest Jelly Bean OS.

Samsung GC100 Galaxy Camera supports up to 21x logical optical zoom making it suitable for snapping distant images with workable details whether you’re on a hike, watching sports or just getting a clear view of those tall buildings. And by zooming out, the GC100 will surprise you with just how much it can capture nearby; the 23mm aperture lens can get wider so you fit your subject as you want it. The 4.8inch display panel is definitely one of the biggest we’ve seen in this segment; it comes in handy by rendering a bigger canvas so you can easily compose and edit your photos, you can even watch videos and TV shows on it. Under the hood is a 1.4 Quad-core processor that’s way bigger than most smart phones out there, it’s enough to tackle most droid apps without experiencing lags. With the Galaxy Camera, you need not be a pro to snap decent images as the camera offers handy automatic modes that recreates images for you.
Samsung Galaxy GC100 Camera Features/Specifications;
  • Operating System: Android v4.1 Jelly Bean
  • Processor: 1.4GHz Quad-Cortex-A9 Processor
  • Display: 4.8inch (720x1280p pixels) (306ppi) Super Clear LCD. 16m colors
  • Camera: 16Megapixel, 21x optical zoom, Xenon Flash, Auto-focus, Video:1080p
  • Storage: 8GB Internal, 50GB Dropbox, 1GB RAM Up to 64GB MicroSD card
  • Connectivity: MicroUSB v2.0, Bluetooth v4.0 with A2DP, NFC
  • Internet: HSDPA 21Mbps, HSDPA 5.76Mbps, WiFi 802.11a/b/g/n, Hotspot
  • Other ft: Touch-focus, Geo-Tagging, face & smile detection, gyro, compas, accel
  • Battery: Standard Lithium Ion 1650mAh
Samsung Galaxy GC100 CameraPrice in Kenya: from Kshs.43600

LG Nexus 4 E960 Specs, Features and Price Review

I typically classify Android phones under three tags; entry level/budget devices, mid-range droids and high-end droids, LG Nexus 4 E960 is undoubtedly a high-end smart phone considering some serious specs underneath that include a ferocious quad-core processor capable of handling just about any app out there. Besides an impressive processor, Nexus 4 E960 packs a top notch 2GB RAM, 4.7 inch display panel with Google’s latest 4.2 Jelly Bean OS. We all expect specs of this magnitude to come at a price, which’s not the case here; LG Nexus 4 E960’s typical price is slated around $300 or Ksh.25800 for the 8GB variant which’s technically half the price of close rivals. Having carefully scanned through specs and the retail price, Nexus 4 E960 is a remarkable device worth putting on your shortlist, though its design falls short on a number of close rivals, it may not be the best but not the worst either.

LG C333 Triple-SIM Handset Review and Price in Kenya

Triple-SIM handsets may not be as popular as Dual-SIM or even Single-SIM handsets but that doesn’t warrant ignorance considering the success of available few. Since the word went round about LG’s intention of unveiling C333 in the country, we were more excited considering the power and convenience associated with Triple-Chip devices; literally, I could use a Safaricom, Orange and Airtel simcard on a single handset, if that’s not cool, then that word  is probably not used appropriately. LG C333 Triple-Chip phone will not elicit additional excitement beyond the ‘tri’ feature, especially on those folks who have already tested an Android, Blackberry or an iOS device; it has basic features for basic telephony services. It’s a feature handset, this would probably turn off most techies out there, but a lower price tag effectively waters down that element, especially for budget shoppers looking for basic telephony functionality.

LG C333 Triple-SIM handset may not be as bad as we may think after all; in fact, it tops many devices within its price range. Besides a 2.3 inch display screen, there’s a QWERTY keypad on the front panel that’ll let you key in text messages at a super-fast speed. In between the screen and QWERTY keypad is a large navigation button that’s surrounded by call button, end call button and two selection keys. Its housing is majorly plasticky though not as weird as most Samsung phones tent to be. The phone doesn’t have the best camera we’ve seen; however, a 3.2MP camera located at its back panel is capable of snapping decent photos of your mates in broad daylight, images captured in darker conditions may not be worth keeping. LG C333 Triple-SIM phone operates only on 2G networks, so expect a throttled internet speed which’s not a surprise when everything is fairly scrutinized. This phone is a Triple SIM device, that’s its major selling point, its best suited for persons who would rather benefit from services offered by different service providers without necessarily having a phone for each SIM card.
There’s 78.4 MB internal storage which can be extended with an external MicroSD card of up to 8GB. LG C333 has a LED blinker which alerts the user with a different light ranging from Red, Green or Blue matching the respective SIM card. You wouldn’t miss on social networks as LG integrated facebook, twitter and gmail on this device.
LG C333 Triple-SIM Features/Specifications;
·         Triple-SIM support
·         QWERTY keypad
·         2.3 inches (240 x 320 pixels, 174 ppi pixel density)
·         3.15 Mega Pixel Camera (2048×1536 pixels)
·         Up to 8GB MicroSD card support (2GB SD card included)
·         2G, EDGE, GPRS
·         FM radio, FM recording
·         1100mAh battery
LG C333 Triple-SIM Price in Kenya: Kshs.6000

‘Pewa’ Emergency Credit service from Telkom Kenya

It all started with “Okoa Jahazi”, a service that was introduced by Safaricom a few months back to aid its subscribers get airtime on credit, then “Kopa Credo” from Airtel came in and now Telkom Kenya has finally followed suit with Pewa emergency credit service where customers are allowed to get airtime in advance and pay later. We’ve all at some point run broke at crucial moments when making a call is worth your life long dreams such as a job interview or one of those moments we all dread for like a medical emergency, its therefore a service that’s incredibly beneficial in all senses. Of course these services are technically different considering variations in their mode of operation, unlike Okoa Jahazi which allows Safaricom subscribers get advance airtime worth KES50; Pewa from Telkom on the other hand only permits customers to get airtime worth KES15 payable at an interest rate of 10% unless its paid back is within 24hrs.

Pewa emergency credit service from Telkom Kenya

  • Requirements;
  1. Pewa service is only available to Telkom Telkom Kenya subscribers
  2. Subscribers cannot use Pewa service for roaming or making international calls
  3. You must have been using Telkom network for or more than 6months to be eligible for Pewa emergency credit service.
  4. In case you default or delay payments for more than 5days (120hrs), your Pewa service will be suspended.
  5. In order to enjoy the Pewa service, your airtime balance must not exceed Ksh.5
  • How to use
  1. Simply dial *133# or send *133*15# to 133 if you’re using Telkom Kenya
  2. Dial *131# to check balance
  3. If you don’t utilize your Pewa within the stated validity period, it’ll be rolled over just like normal airtime.
  4. Pewa credit is a free service, that’s if you repay within 24hrs after which it’ll attract a 10% interest rate.

Samsung 18190 Galaxy S3 Mini Review

We can’t afford to contest the popularity Samsung Galaxy S3 has enjoyed from day one of its release and the jolts it has caused to its main rival iPhone 5; the introduction of a smaller version is therefore a more interesting agenda than previously thought. Galaxy S3 has some serious specs that include a 4.8inch display and a snappier 1.4 GHz Quad-core processor that can handle just about any app out there. Of course, we expected reduced specs in the smaller galaxy s3 but with a friendly price tag; its screen is 0.8inches smaller (4.0inch to be precise) with a watered down but decent 800×480 screen resolution that’s still sharper than most of its competitors. Samsung 18190 Galaxy S3’s screen utilizes Super AMOLED capacitive technology just like its bigger sibling, that’s more responsive compared to resistive panels and can achieve vibrant colors such as deeper blacks than conventional TFT technology; literally, it’s a smaller Galaxy S3 in areas that count.  

Wunderman on Google AdWords training by two of their employees

NEW TECH GURUS IN TOWN
Scaling the Heights of Technology in Digital Marketing
Nairobi, October 2012,Wunderman, one of Kenya’s leading Digital and Direct Agencies, is proud to announce the successful completion of a Google AdWords training by two of their employees.
Esther Maina and Serah Njengaattended the training that was held at the Google offices. The presentation ceremony was held at the Young and Rubicam Brands offices along Mombasa Road and was attended by more than 30 employees of Young and Rubicam Brands Kenya. Google Adwords is a system developed by Google to assist in marketing products or services in the Google Search Engine, and its affiliate sites, via the use of a placed text ad that appears when people search for phrases related to your offering. These appear as a “sponsored link”.
The system is a “pay per click” system, which means you can dictate where your ad appears through bidding for a series of phrases, but you only pay the amount you have bid for if someone clicks on your ad as a result of a web search.
Speaking of the training, Esther Maina said, “With digital being the new frontier in advertising, it was a great experience having the chance to be trained by the gurus themselves. I learnt lots of interesting things  and I am looking forward to  working on digital campaigns.”
Mr. Chris Harrison, Chairman of Young and Rubicam Brands Africa, while presenting the gifts to them expressed his joy at the achievement of his employees, “We congratulate Serah and Esther on this achievement. As someone who attended part of this training, I can attest to the effort that our two ladies put into learning Google Adwords skills. They are part of the new generation of Kenyan advertising people who are skilling up to prepare for the digital future.”
Ms. Serah Njenga and Ms. Esther Maina, were each presented with Certificates and a Samsung Galaxy Ace for their accomplishment.
Y&R Nairobi was founded as Hill Ayton in 1972, and is part of a group that offers advertising, public relations, direct and digital communications across 13 African markets.
For further press information please contact:
Peninnah Gathoni
Account Manager
Silver Bullet PR
Cell: +254 0753 888 267