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Safaricom SIM Swap/Replacement Procedure

At some point in life, we’ve all had to replace our SIM cards whether from Safaricom or any other service provider due to theft, loss or damage, at least for those who own a mobile phone. I’ve received several requests from friends and family to explain the process of swapping/replacing a Safaricom SIM card since the customer care suffers from multiple annoying human factors. The only prudent alternative would be visiting Mpesa agents or customer care centers; but again, long queues and transport costs may not be worth the trouble. Safaricom SIM replacement cards retails at a standard charge of Kshs.50, if you are a tech enthusiast like myself and/or acquainted with SIM replacement procedure, this might be un-disappointing experience, that’s if the process ends successful. I’ve identified the best two techniques of accomplishing this process with associated pros and cons as well as requirements.

Safaricom SIM Swap/Replacement (do it yourself)

  • Note: This process only works for Safaricom subscribers with active Mpesa accounts.
  • First, you need to purchase a Safaricom SIM replacement card costing Kshs.50
  • You must have the old/your mobile phone number (either written or off-head)
  • You must have the OLD/ORIGINAL PIN (either written or off-head)
  • You must have had an active Mpesa account

Process;

  •  Insert the new SIM card into your phone
  • Dial *180*1*Phone no.*Original Pin*IMSI#
  • Example; Mobile Phone no-0722000000, Pin-0022
  • *180*1*0722000000*0022*IMSI#

(Note: consider stretching your patience as this process is not instant)

Safaricom SIM Swap/Replacement (Customer care)

  • Purchase a Safaricom SIM replacement card costing Kshs.50
  • Call customer care on 100
  • Mention the serial number of the new SIM card
  • Mention other details such as PIN and mobile phone number

(Once you get through to a customer care agent, this process is instant)

HTC Sensation Hands-on Review

HTC Sensation showcases a highly customizable software, an aluminum case and a snappier processor on the brighter side while its weight and unsmooth UI widgets rates poorly on our benchmarks. Since its inception, HTC Sensation has bullied its way to the front-line, out performing siblings and the industry’s favorites such as Galaxy S2 and Google Nexus 4G. Though this phone spots the fastest, smoothest and finest hardware we could imagine of, it’s not the best in the industry. As expected, it’s closely similar to the rest of HTC’s line-up especially the rounded aluminum case and a slightly bezel-sunken concave screen essentially to protect the display which fancied us. HTC Sensation is powered by a 1.2GHz dual-core processor that didn’t disappoint on our speed test, browsing through different home screens and menus surpassed our expectations. Just like any other Android smart phone, you can fill-up the home screens on HTC Sensation with your own stuff without encountering time-lag.

LG Optimus Net/Link P699/P690 Review

After putting everything on LG Optimus Net/Link P699/P690 under our microscope, its evident this smart phone is poised to become Optimus One P500 successor, whether or not it’ll perform as good, is debatable. Its specs might not be the best we’ve seen so far, but considerably at par with its respective genre. Optimus One’s performance is not close to worse in a fair comparison though mid-range favorites such as Galaxy Ace S5830, Galaxy Ace plus S7500and Sony Ericsson Xperia Miniclearly tags LG Optimus Net/Link P699/P690 as the underdog. Despite a significant resemblance in hardware configuration such as the display screen, primary camera, RAM size between Optimus One and Optimus Net/Link P699/P690, the later comes with a beefed up 800MHz processor squaring that of Galaxy Ace S5830. This may not have a significant impact on Samsung as the phone maker has already unveiled Galaxy Ace plus S7500with a 1GHz processor to succeed its best performing sibling.

LG Optimus 2X/P990 Review

Call it the fastest, smoothest or finest android device you’ve seen, LG Optimus 2X/P990 might not be the perfect device in the industry as shown in our unbiased hands-on review. The phone evidently houses impressive hardware such as a snappier dual-core processor and top-class display panel though misses out on build body big-time. LG Optimus 2X/P990 poses both amazing capabilities as well as significant flaws in its design that failed to impress us, the chrome trimmed tad feels 80s’ and the user interface looks ugly just like the rest of LG’s devices; in fact, some widgets are flaky and you’ll be disappointed once you see UI from mid-range phones like Samsung I9070 Galaxy S Advanceand Sony Ericsson Xperia Mini. Aside from its unimpressive design involving chrome racing stripe that failed to fancy our reviewers and the user interface we felt could be slicker, the Optimus 2X/P990 processor is stunningly fast to compensate for such disappointments.

Samsung I9070 Galaxy S Advance on our Benchmarks

From the look of things, Samsung’s latest droid device I9070 Galaxy S Advance is slated to be the most affordable handset among dual-core devices. The phone was introduced abruptly leaving no room for those wild guesses on its hardware and features; it houses some serious specs that will keep it afloat in a highly competitive segment. To keep the price tag relevant, Samsung I9070 Galaxy S Advance had to accommodate some painful compromises such as a low RAM (768MB to be precise) which is not at par with most devices we’ve seen in this category. It’s also shipped with Android v2.3 Gingerbread onboard instead of the most recent version Ice Cream Sandwich (ICS); there wouldn’t be any proper explanation for this, especially in monetary terms other than Samsung’s own mischievousness. Besides the aforementioned compromises and some design flaws, the rest of Samsung I9070 Galaxy S Advance exceeds the average benchmarks in its respective genre.

Nokia C2-01 3G Phone Hands-on Review

If there’s one segment that Nokia has excelled in, that would be the entry-level genre. The Finish phone maker clearly understood the needs of budget strained folks out there who would appreciate low cost feature handsets such as Nokia C2-01. The phone has been around for quite some time now and I got the pleasure of exploring its goodies. Introduced as a successor to its C1-01 sibling, this phone packs some serious smart phone luxuries such as 3G connectivity while maintaining a low price tag. Since then, Nokia has not rested, resulting in various feature phones such as Asha 200, 300, and 303 packing several flourished features. Nokia C2-01 doesn’t have the best display panels we’ve seen, though at 2.0inches (240x320p), it performs its duties accordingly. Considering the low price tag, we’ll forgive a lot on this device while unearth unreasonable compromises imposed at the expense of pricing.

Sony Walkman Z Review

In the simplest terms available, Sony Walkman Z is best described as an Android powered music device that places hurdles on rival’s success road. Apple has dominated the segment long enough with devices such as iPod touch; however, it’s about time music lovers got a new taste on their menu. Sony walkman Z comes with a superb sound quality, stunning earphones and a big screen to offer unmatched experience for the ears. Audio is unquestionably its strong point, there’s a dedicate walkman button so you can launch and hide the music application seamlessly. To achieve a superior audio quality, Sony walkman Z utilizes the S-Master MX Digital Amplifier and additional inbuilt 5 Clear Audio technologies that are exclusive to the electronics maker. Topping up its impressive sound output is a pair of headphones; surprisingly, this is not typical with most Mp3 players.

LG Optimus E400 L3 Smart Phone Review

Sudden entrance of LG E400 Optimus L3 smart phone among the phone maker’s budget portfolio, continue to elicit mixed sentiments, most indicating the move was long over due. While other industry players like Samsung capitalized on the entry-level genre early enough with countless devices such as Galaxy Y S5360 and Galaxy Mini S5570, last time we checked, LG had less devices featuring in the same genre; therefore, the Optimus L3 E400 is anticipated to bring the electronics giant good tidings with its un-ignorable specs. The handset is specially designed for Android first-timers considering the price tag and available specs, painful compromises were enforced to maintain its competitiveness in an already saturated segment. LG Optimus L3 E400 comes with a surprisingly 3.2inches larger display screen, though this significantly affects the pixel density (pixels per inch) resulting in an over-pixilated user interface (UI).