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Oppo A9 2020 is a strong contender in Kenya, but should you buy it? Here are our thoughts

The budget smartphone portfolio has always seemed so controversial in developing countries such as Kenya, consumers often lookout for a device that has a combination of both premium and pocket friendly price tags. And when looking at the latest offering from Oppo; the Oppo A9 2020, there’s so much to look out that often than not, will confuse many of us out there. It comes with a standout 48MP camera sensor that is just as controversial depending on the angle you are looking from. But as most say, beauty is in the eyes of the beholder and most of us could easily fall in love with this device.

Our thoughts on the latest Oppo A9 2020

Display Panel

The first place I’d lookout for before purchasing a smartphone is always the screen, it’s the most used component on a smartphone and could easily determine whether or not you’d be pleased with it. I understand most of us will find the large 48MP camera sensor a bargain to skip this device, I say this because the display panel falls short of our benchmark. Its large enough at 6.5inches just as you’d expect from most devices in this category but the resolution is just disappointing at 720×1600 resulting in an overall 270 pixels density! The screen on the Oppo A9 2020 is not outrightly mediocre but it’ll be hard to entertain for those of us who are keen or have used panels with denser pixels. In our opinion, we expected Oppo to come out better than the Tecno Camon 12.

Primary and Selfie Cameras

If there’s one thing that stands out on this gadget, is the back-camera combination. Oppo decided to house four separate sensors at the back with a 48MP leading the way for 8MP ultrawide sensor, 2MP depth sensor and an additional 2MP sensor. We appreciate the effort, but then again, we understand there’s a lot of tweaks that goes into making those photos pop besides the number and size of sensors. That’s why the likes of Pixels, Apple and Samsung manage to take amazing shots despite having lesser sensors. At the front, there’s a modest 16MP camera that’ll take those selfies just fine.

Performance

In the android world, nothing contributes to performance more than system RAM does. 4GB has become the sweet spot and the Oppo A9 2020 delivers just that and beyond. You’ll have an option of 4GB with 128GB internal storage or double at 8GB with 128GB internal storage. For that amount of RAM, the Oppo A9 2020 should sweep through most applications without a hustle.

We love the fact that Oppo decided to use a Qualcomm chipset rather than Mediatek as we’ve seen in the recent Tecno offering. We expect the chipset to perform just fine as this combination has worked fine on other devices running android version 9 (pie). The internal storage should be enough for normal functionalities but the device provides an option to add more storage via a 3 slot MicroSD card capability.

Design

Rather than having large bezels we’ve seen in older devices, we’ve grown to embrace notches and Oppo has done a commendable job, utilizing a water drop notch to house the selfie camera and maintain a minimal bezel portfolio.

Price in Kenya

Oppo A9 2020 will cost anywhere from Ksh. 28,000

How to activate Safaricom’s Data Manager to prevent running out of airtime

Keeping touch of your current data balance can be such a tedious exercise especially for those of us who currently do not have unlimited data plans. On one second, you could be having lots of data that doesn’t necessitate worrying about stretching into your valuable airtime balance and on the other hand, technology doesn’t provide us with much of a choice but we still need to balance everything. Safaricom hasn’t been in the good books lately when it comes to data usage; there are a ton of cases where subscribers complain of their data balances being gobbled up in minutes without any tangible usage.

Occasionally, I’ve heard friends who ended up spending a lot of money for browsing without knowing just because they’d ran out of bundles. Luck are those on unlimited plans as there’s probably no reason to worry about this; however, imagine someone whose data ran out while using WhatsApp unknowingly and ended up to Okoa Jahazi. Its inconveniencing and annoying considering there’s a simple trick to avoid all this.

By following these simple steps, you’ll be able to use Safaricom bundles without worrying about using-up your airtime.

How to activate Safaricom’s Data Manager to prevent running out of airtime  

  • On your safaricom phone, dial *544#
  • On the menus, scroll down until you see “My Data Manager”
  • If it’s not available on the list, reply with 98 (more) to move on to the next page
  • Respond with the number against “My Data Manager” i.e. “11” if My Data Manager is listed at position 11
  • You’ll have three options to choose from
  • 1. Data Save
  • 2. Don’t browse without a data bundle
  • 0 Back or 00 Home
  • Choose “Don’t browse without a data bundle”

That’s it. Once you run out of data bundles, you’ll not be able to access internet until you purchase a new offer.

Bayer to support M-TIBA in executing partnership deals in the digital health space

M-TIBA has landed a partnership deal with Bayer in its ambition to execute more partnership deals in the digital health space. The service was unveiled a while back courtesy of CarePay, Safaricom and PharmAccess Foundation to enable users send, save and spend funds solely on medical bills. The service allowsusers to save money in its wallet that can only be spent to settle bills accrued due to treatment and medication at partner clinics as well as hospitals.

Bayer was launched way back in 2013 in Berlin Germany as a means to partner with startups and healthcare technology companies across the world that are developing innovative solutions in healthcare. The firm has so far enlisted 11 participants from over 750 applications across 65 countries.

As the name suggests, M-TIBA is based on Safaricom’s mobile money service – MPESA to allow users make important transactions such as sent, save or pay for their medical services. Recently, the firm partnered with Minet Kenya insurance as well as AAR to expand its usage.  

PharmAccess Foundation has so far enlisted M-TIBA for registrations on universal health coverage pilots for three of four pilot counties in Kenya (Kisumu, Nyeri and Machakos). It leverages on mobile money technology to enhance its accessibility to even remote areas within the country.

Speaking on the development, Bayer’s Head of Digital Health, Eugene Borukhovich indicated the organization was amazed by the growing maturity of digital health startups as he acknowledged having had had to make some very tough decisions. He also added they were excited to jointly develop and scale new digital solutions that will help change the accessibility of health for patients and consumers. On their side, the Managing Director of CarePay Kenya Moses Kuria said, the partnership was going to help CarePay improve the M-TIBA platform’s capability and reach. He acknowledged they were building a better and more secure health financing solution for individuals and organizations focusing on making healthcare more accessible to all.

How to get free Safaricom YouTube bundle during Eliud Kipchoge’s INEOS 1:59 challenge

Safaricom subscribers are set to enjoy a free YouTube bundle to stream Eliud Kipchoge’s INEOS 1:59 challenge, who is seeking to become the first athlete to ever run a full marathon in less than two hours. This comes after the partnership between Kenya’s largest telco and the athlete that will see Eliud Kipchoge become M-PESA’s brand ambassador. Consequently, the athlete is expected to promote Safaricom’s M-PESA brand as a solution that has empowered Kenyans on how they can easily send and receive money from their mobile phones.

Safaricom’s M-PESA

M-PESA is Safaricom’s mobile based money transfer service that has so far gained commendable usage over the years to handle both money transferred locally as well as internationally. The service has gained diverse usage over time to become one of Kenya’s house hold names when it comes to money transfer services. For this reason, Safaricom’s main competition; Airtel and Telkom have not gained mush ground as most subscribers in the country prefer M-PESA as it guarantees accessibility anywhere within the country thanks to its adoption.   

It’s therefore not a surprise to see such a big company trying so much to be associated with one of Kenya’s greatest athletes in history. Down the lane, Eliud Kipchoge is facing an uphill tasking of breaking a record which he himself set during his last encounter. And for this reason, Safaricom subscribers will be able to activate free YouTube bundles on their phones to stream the race live on their mobile devices.

How to activate free YouTube bundle on Safaricom to stream Eliud Kipchoge’s 1:59 challenge

  • First, you’ll need to be a Safaricom subscriber with an active SIM card.
  • An internet enabled smartphone with YouTube app installed
  • If the above conditions are met, then a subscriber can dial *159# upon which a subscriber will receive a free YouTube bundle
  • Then Stream the race.
  • The YouTube bundle will remain active from 8AM to 4PM
  • Free YouTube bundles can be subscribed on the event day – Sunday

During the unveiling of the free YouTube bundle to stream the event, Safaricom’s CEO Michael Joseph said the company was honored to renew its commitment with Eliud Kipchoge and to support him as he races against time. He also added that the telco giant will be empowering anyone in the country to stream the event wherever they are by capitalizing on Safaricom’s strong network and wide coverage. He also acknowledged that, Kipchoge was a reflection of Kenya’s resilience and determination as he has taken on challenge after challenge.

How to send support text message in support of Eliud Kipchoge

  • Compose your support message in a new message window
  • Then send the message to 159
  • These support messages will be displayed live on broadcast TV feeds during the race.

As Kenyan brands celebrate customer service week, are they catching up with technology

I bet there’s a ton of Kenyans who still have no clue what the so called “customer service week” is all about but do get notifications anyway. It’s more painful to receive a customer service week notification that apparently shows how valuable you are to a certain company that on the other hand has offered terrible services in the year. It’s like saying; thank you for spending on us, we really don’t care how efficient our services are, but we understand we also need you!

I have received several recognitions so far from Safaricom, Zuku, Stabic bank e.t.c, expressing their gratitude on having stuck with them for the previous year. I also understand I’m probably a stranger to these companies except that my contact details are within their databases. But if we carefully look at some of these companies that are supposedly expected to excel on the basis of efficiency in service delivery, they don’t really need to create mega customer service centers to satisfy their customers. Technology is the best area to start with for once, and I comment Safaricom and Zuku for example, having utilized the telegram app to unveil chat-bot based care such as Zuri.

 Areas to explore for efficient Customer care;

It’s amazing just how we’ve come so far as Kenyans in terms of technology, I remember back in day when calling Safaricom customers care was quite an experience with subscribers having to wait for several minutes before speaking to a customer care representative. Who could have thought a day would come when reversing an Mpesa transaction could be initiated with a simple text message or as it is now by just responding back to the Mpesa prompts with any letter?

Most companies in the country have evolved considerably though not enough. On some occasions, we still encounter customer care representatives with attitude who instead of attending to a customer’s query, question them like they’re wrong. Consider calling a call center for example to have an urgent issue resolved only to be told that “systems on our side are working normally and it must be on your side” even without any form of troubleshooting.

Technology has proved to be a solution before and still believe it is. Queries can be tackled through an online self-service system whether via text messages, USSD codes or internet connected devices. Companies can use social media to handle some of these queries promptly or even advice their customer base of an upcoming scheduled maintenance for example. But as we all look forward to a world that is well connected and services delivered in the simplest forms, we must as well appreciate that technology cannot be an answer everything. Our privacy is still just as important and on some occasions, a one on one meeting with a service representative might be ideal.

Why You should not buy a used smartphone or electronic gadget in Kenya

Purchasing a used smartphone can be such a tempting endeavor especially considering the price incentives involved. I for once have on several occasions opted to buy a used smartphone instead of a new one and the price difference has just been phenomenon. And as you’d find out from other consumers in this category, there are several factors besides just the price difference that drive most of them to purchase second hand tech gadgets such as mobile devices instead of new ones. However, unlike brand new phones, the outcome isn’t always a bed of roses; sometimes, you’d get a deal that’ll probably sort your mobile phone needs for a year or more, but on unfortunate occasions, you’d end up with a junk, or worse land you in jail.

Just taking a stroll on some of Kenya’s buzziest streets in Nairobi like Tom Mboya street, you’d be amazed by just how many used phone “entrepreneurs” we have in the capital, truth be told – most of them are far from legit. I’ve heard stories where unsuspecting consumers were conned using their hard-earned money to purchase devices that are often replaced with a piece of junk during SIM swap. What happens is, you’d be approached by a gentleman pretending to sell a used smartphone that’s working perfectly. After you’ve been taken through the functionalities of the phone and pay for it, the device will then be conspicuously replaced by one that’s not working when the “entrepreneur” pretends to swap his SIM card so you could go with it only to find out when he’s long gone.

Being conned is just the tip of the disadvantages associated with buying a used phone. Today, the directorate of criminal investigations (DCI) warned Kenyans against purchasing electronic gadgets such as mobile phones, Television sets, Laptops and so forth from vendors with no permanent addresses for a good reason. Consider buying a mobile device that had been involved in a criminal activity, the end game in such unfortunate circumstance is probably to end up in jail for something you were not part of.

But if you have to (for a good reason), you’d need to be keen on checking out the requisite authorization documents that are clearly displayed including licenses, permits and other local or and National approvals. Secondly, always insist on issuance of a receipt clearly itemizing the particulars the gadget you are buying and keep the receipt or secure it electronically by photographing it and archiving it among your photo albums either in your phone or laptop/desktop.

Why should not buy a used electronic device in Kenya;

  • Susceptible to be conned
  • Criminal history of the gadget could land you in jail
  • In some cases, the sellers aren’t always honest about the device’s functionalities

Is the LG Smart 43UK6400 the best Value 4K UHD TV in Kenya?

Shopping for a new television set could be a daunting expedition especially if all the relevant facts are not within your grasp. It’s not like shopping for a new smart phone that you’d easily get experiences or even real time feel before choosing one. It’s more or less like choosing a wife/husband, you don’t really get their true pictures until you’ve officially settled down, that’s if you live in a country like Kenya where retailers don’t do the “return policy” thing. Before I came across the LG 43UK6400 smart TV, I had literally scratched several hairs off my head searching for a set that’s just big enough, future proofed on important aspects while within my pocket size.

When I head off to buy a new phone, my choice is almost always certain; I look for an iPhone with a couple more years remaining for software support. I basically look for an iPhone that’s still has three or more years before it’s removed from Apple’s software upgrade lists. Unfortunately, this wasn’t the case when I decided to upgrade my aged television set. I simply didn’t have options to compare with and mostly relied on what the sales guys were telling me. Of course I didn’t know about the LG 43UK6400 smart TV at least until I went online to checkout some of the models I had seen in one of the local supermarket.

Comparison with Other 4K smart TV’s

I stumbled upon several brands that exceled in various categories, I couldn’t for example get a better competitor to Hisense 43A6100UW smart TV that retailed for about Ksh. 38,000; however, after several considerations, the software experience was nowhere near LG’s renown webOS. On the other hand, I was keen to check what Sony was offering considering my last TV which had faithfully served my family for more than five years before it moved to a more deserving new owner came from Sony. On my shortlist was the Sony 43X7000F smart TV, the price was almost twice that of Hisense and I couldn’t understand the smart features on several occasions while in their showroom.  

While my heart craved dearly for a suitable Sony brand that would meet my expectations, I had a hard time figuring out the whole narrative of Linux operating system on a smart TV, and as I came to learn, Linux does not have the best technology in smart TV’s. I couldn’t access some of the apps that I wanted installed and the navigation process was rather a bit tedious. I have an apple TV box of course which I really tried to convince myself that it should be enough to serve my smart cravings but it was good to know these features are there no matter what.

Secondly, I wasn’t ready to churn out that kind of cash just so I could upgrade my system. Moving on to Samsung was not an option in my case. I remember the day when one of my friends purchased a Samsung TV only to find out later, the set could only connect to a system with optical sound input.   

Why the LG Smart 43UK6400 is the best Value 4K TV in Kenya

OS

LG’s webOS is by far the industry standard platform and is supported by many steaming services such as Netflix and amazon prime video. It has an intuitive navigation panel and I could easily operate the TV without having to read a manual fast.

4K UHD Resolution

When I have to decide on the first thing to look for in a television set, the screen usually tops them all. I can’t really say I’ve got lots of 4K content to watch but just having it there means I could someday watch Netflix in 4K (when I upgrade my package and internet).

Price

For Ksh 45,000 in Kenya, the LG Smart 43UK6400 sealed it for me. I got a combination of both the best OS in the industry while future proofing against 4K madness and at the same time maintaining a comparatively good price in the industry.

How to save a Super slo mo video in reverse on a Galaxy smartphone

As modern smartphones struggle to add more features within the software, there have been numerous questions on just how usable some of these features could be to the user on a daily endeavor. One such tweak that’ve found on some galaxy devices is the ability to save a super slo mo video in reverse or backwards as some refer to it. It’s actually pretty straight forward once you’ve acquainted yourself with the process and the results I must say couldn’t be any better.

For those of us who have been lucky enough to own any post 2017 galaxy smartphone such as the Galaxy S10, can appreciate the little known feature underneath the photos app that allows users to save two copies of super slo mo videos both in reverse and normal mode. These devices utilize a rather hidden feature within the slo mo video recording functionality to record 0.4 seconds or 0.8 seconds videos at 960 frames per second, this in turn results in between 14 and 26 seconds of super slow motion playback. What most users didn’t actually know is that, they could also save recorded Super Slow-mo videos in reverse.

Before hand, we understood that such results could as well be achieved by using a simple video editor; but why put yourself through all the hustle when a simple gallery app could do the magic for you? As earlier mentioned, the steps involved to save a super slo mo video in reverse is pretty straight forward using Samsung’s Gallery app.

How to save a Super slo mo video in reverse on a Galaxy smartphone

Requirements;

You’ll need to have one of the latest Samsung Galaxy smartphones such as the Galaxy S10, Galaxy Note 10, Galaxy S9, Note 9, Galaxy S8, Galaxy A50, the Galaxy A7 (2018), and Galaxy A9 (2018) and the Galaxy A40. Alternatively, the device must have at least Android version 8.0.0 and Samsung 9.0.

  • First, you’ll need to access the feature by opening the Gallery app
  • Then selecting the desired Super Slow-mo video you want to save in reverse
  • Swipe up or tap the three dots context menu and select Details
  • Here you will see details on when and where the video was captured, its duration, size, location on the phone storage, etc.
  • You’ll then notice three super slo mo video clips listed below, including the original version along with the versions played back in Reverse and Forward & Reverse.
  • Choose your desired video, then tap Save in the upper-right corner, and select a file type.
  • If unsure, select MP4 if you don’t mind the storage space as the GIF format leads to fewer frames and a choppier video