Home Blog Page 103

How to access MPESA menu on an iPhone

Using an iPhone for the very first time comes with its problems and most of us who were previously conversant with the “SIM TOOLKIT” app on an android device can attest to that. While its exciting to move from android to an iPhone at least for some of us, not everything is simple out of the box as most reviewers would like to allude. There are a couple of things that are just easier on an android phone than an iPhone and MPESA is definitely one of them.

If you’ve been hunting all over your iPhone for the MPESA menu, then you’ve come at the right place and most probably not alone. To access the service, you’ll need to navigate some options first unlike the straight forward nature android users enjoy.

How to access MPESA Menu on an iPhone (This guide is for iOS devices running iOS 12.1 or earlier)

  • Open the settings app on your device
  • Then from the options, tap on “Mobile Data” this is for those who have set “region as Kenya”
  • If you’ve set your device’s region as “US”, tap on “Cellular” instead
  • On the next window, look for “SIM Applications” and select it
  • You’ll see “Safaricom+” and “M-PESA”
  • Proceed as necessary and remember to reap this process next time you want to use MPESA.

Unfortunately, Apple hasn’t made the service as accessible as we’d hoped, but some of us still find the hidden MPESA Menu thrilling for some reason.

How to block all incoming, outgoing calls or text messages on the Safaricom network

Have you ever been in a situation where you literally wanted to block everyone from reaching you either via phone calls or text messages? Safaricom has a nifty feature that can literally enable you to do just that. Instead of activating the block feature on your device, you can disable all incoming or outgoing calls even text messages on a network level.

And yes, you can achieve the same functionality by enabling airplane mode on a smartphone or do not disturb on capable devices; however, unfortunately these features are not available on non-smartphones. And for some reason’s, disabling these functionalities at network level might be convenient for some of us rather than on a device.

Differences between blocking outgoing, incoming calls and text messages at device level and network level

As the name suggests, disabling phone calls and text messages at the network level will simply render your SIM card unreachable regardless of the device you’re using including its settings. This ability is usually achieved by using certain USSD commands provided by the network provider – in this case Safaricom.

On the other hand, disabling phone calls and text messages on a device level simply allows the caller’s call to got through the network but fails to be completed at the device level. This relies on device settings such as do not disturb or airplane mode. If you swap the SIM card to a differed device, calls and text messages will still go through.

How to block all incoming, outgoing calls and text messages on Safaricom network

  • To block or unblock all Outgoing Calls, dial *33*0000#
  • To block or unblock all Incoming Calls, dial *35*0000#
  • To block or unblock all Incoming Calls When Roaming, dial *351*0000#
  • To block or unblock all Incoming Calls Except Home Calls (when Roaming), dial *332*0000#
  • To block or unblock all International Calls, dial *331*0000#
  • To block or unblock all Outgoing SMS, dial *33*0000*16#
  • To block or unblock all Incoming SMS, dial *35*0000*16#

How to activate data manager on Airtel Kenya network and prevent browsing with airtime

Using a data manager has become the most efficient way to prevent network service providers from gobbling-up your little airtime on data without knowing. There are some instances you might use your entire credit on data without intending to, and this should be a concern for those of us on data plans that are not unlimited. But if you have enough airtime, probably provided by your employer or for some reason have more than you need, then maybe you might not need a data manager to curb your use.

Take for example you’ve subscribed to let’s say 50mb data, once you’ve used-up the data browsing or watching videos online, network service providers usually continue offering internet connectivity but bill on your current airtime at least if you haven’t enabled a data manager. I remember we had quite a run on Safaricom’s network where most subscribers could just find missing bundles and zero airtime balance only to realize it had been used to pay for browsing “out of data”.

This motivated the telco to unveil a data manager that has since come in handy for most of us; restricting unnecessary data charges that are often expensive as compared to subscribing to bundles. And after demands from Airtel subscribers, the mobile service provider was finally gracious enough to unveil the feature.

If you’re on the Airtel Kenya network, there’s a simple process you could activate a data manager so you wont mistakenly use-up your airtime on data. All you have to do is run a USSD command and follow some simple steps.

Here’s how to activate data manager on Airtel Kenya network

  • While on your phone, dial *544#
  • From the available options, scroll through until you see – Data Manager
  • If you don’t see the option on the first page, proceed to the next page by replying with number next to respective option.
  • Reply with option for Data manager and press OK
  • You should receive a confirmation message from Airtel.

Safaricom Neon Kicka 5 is now on sale for only Ksh 3,499, here is what you need to know before buying

While everyone is busy talking about the latest and greatest from the industry leaders such as Samsung and Apple, Safaricom has introduced a phone that can literally be bought by anyone one as the budget is way down low. The latest Safaricom Neon Kicka 5 comes as a replacement of the now aged Kicka 4 that was unveiled way back in 2018. The phone as expected doesn’t offer much but has everything you’d need to communicate to your peers.

Although the price has slightly been adjusted upwards, Safaricom is targeting the same customer base it had in mind while launching the Kicka lineup. Customers will now part with Ksh 3,499 instead of Ksh 3,500 that Kicka 4 used to cost. For the amount, users will get modest internals such as a 4.95inch display pane, 8GB internal storage and 512MB RAM.

And what even makes it better, the device run on android operating system, meaning you’ll have access to Google services as well as being able to install applications from the Google Play store. While there’s so much that has been squeezed in the kicka 5, I wouldn’t base my reasons to purchase on that, it’s a device that should probably be used as a backup plan or for specific functions such as MPESA transactions and so forth.

Running applications on this phone also won’t be a walk in the park, although for the amount I’m sure most consumers already understand this. It’ll be interesting to see how the android OS runs as for most of us, less than 4GB RAM is a no-go zone unless of course its an iPhone.

Safaricom Neon Kicka 5 Specifications

ProcessorMediaTek MT6580M – Quad-Core (1.3GHz)
Display-Screen4.95 inch
Back CameraBack camera: 2MPx FF  
Front CameraFront camera: 0.3MPx FF
RAM512MB
 Internal8 GB
SIM CARDSingle Sim
Operating SystemAndroid
Battery1800 mAh battery

Smart compose feature in Gboard is coming to messages, WhatsApp and Telegram

Google is finally rolling out its machine driven smart compose feature to messages, WhatsApp and Telegram, this comes after about two years since it was first unveiled and used exclusively on Gmail, G-suite and on some Pixel devices. While the feature expanded later to other Google owned platforms such as Google docs, we never thought plans were underway to support third party applications.

Gboard is the default keyboard app on many android devices and is credited for being lightweight and well equipped for normal typing expectations. Even though Google’s version remains the best android keyboard you can get, some mobile phone manufacturers such as Samsung slap a skin on top of their devices with their own version of keyboard. HTC for example was keen to maintain SwiftKey on their devices, but for anyone who has had the Gboard experience, they’ll probably uninstall if possible or switch their preferred keyboard back to Google’s Gboard.

Smart reply feature has been with us for quite sometime now, running on popular Google apps such as Gmail and Messages including the abandoned Inbox and Allo apps. The feature presents users with a machine generated response that considers things like last conversation and so forth. If offers a quick way to respond to a conversation rather than having to type everything a fresh.

Before android 10 was unveiled, smart reply was available to third party apps through an API but it didn’t quite match the capabilities we now get with Smart Compose. It basically predicts appropriate words as you type a conversation that can dynamically change with each additional phrase. Smart Compose also enables users to modify a message instead of sending it directly.

Smart Compose is supported by common android applications such as WhatsApp and Telegram in addition to Android Messages. Considering the feature is built into the Gboard keyboard rather than applications themselves, it’ll only make sense to see it slowly crop into other messaging apps. The feature is currently rolling out to a select group of android users, so it may take a while before it drops on your device.

How to select or change your preferred NHIF outpatient facility using a mobile phone

Gone are the days when you had to visit NHIF offices to fill out lengthy forms just so you could choose or change your preferred outpatient facility, the process can now be accomplished on your mobile phone in a few steps.  The state-run medical fund has been aggressive in encouraging Kenyans to utilize technology in accessing services rather than having to commute to their offices in a move that effectively promotes social distancing directives.

The National Hospital Insurance Fund (NHIF) has introduced three (3) effective ways that Kenyans can use to change or select their preferred outpatient facility which can be done using a simple mobile phone. These include; USSD option, using a smartphone app and via website. NHIF caters for bed charges in private and mission hospitals and almost the entire medical bill in public facilities; however, Kenyans are supposed to choose their preferred outpatient facility in advance for the medical fund to cater for the expenses.

How to choose or change NHIF outpatient facility via USSD Code

  • For this method, you only require a simple mobile phone
  • Dial *155# then follow prompts to change or choose facility appropriately

How to Choose NHIF outpatient facility using a mobile app

  • Unlike the first method, you’ll need a smartphone and internet connection for this method.
  • Head over to your respective app store; Google play store for android and App Store for iOS
  • Then search for “My NHIF” app
  • Install the app, launch the app and tap on “Other Services
  • You’ll be required to enter your ID number to get a onetime “OTP” password to login
  • Once logged in, tap on “Choose Outpatient Facility” or “Change Outpatient Facility” appropriately

You can also choose a facility through their website by going to “Self-Care” option.

N/B: These changes are only possible if your account is not in arrears.

Rooted android phones may soon lack a backdoor to run banking apps and popular games

For those of us who are a bit tech savvy and rely on rooting their android devices to customize to their liking, that possibility might soon vanish as SafetyNet tightens its grip with hardware-backed attestation that is somehow making Magisk unable to hide root. This is particularly important for some crucial banking apps such as Safaricom app, MPESA for business app, KCB’s Vooma app among others that don’t allow rooted devices.

As a hobby, I’ve always preferred bringing some old android phones to life by installing a custom ROM and of course swapping the battery if necessary, this has seen some old cool handsets such as the beloved HTC 10 run smoothly on android 10 despite coming out more than five years back. Google’s latest security measures might render this exercise fruitless as most important apps such as Pokémon Go and Netflix usually check your root status before being installed on your device.

Reports indicate that a section of Magisk users have noticed their device’s fail SafetyNet attestation. Though the restrictions seem to have been pulled off for now, Google quietly confirmed in early May that they were testing hardware-backed attestation for SafetyNet responses, which is apparently what rendered some devices unable to hide the bootloader unlocking status.

If there’s any truth in the reports, this development will surely put an ultimatum to consumers whether root access is important or running banking apps is more important to them. SafetyNet being a set of APIs in Google Play Services and the SafetyNet Attestation being one of them, checks for various things on your device including the bootloader unlock status. However, currently it does not reflect the real status of your android phone which in turn gives users an opportunity to root their devices while still being able to access root restricted apps.

We can root android devices then install Magisk to hide root status and run crucial banking, loan apps without any issues currently. If it were to stop, second hand mobile phone market will surely crunch in a way.

How to know your Airtel phone number in case you’ve forgotten

It happens to most of us, you’re just about to do something such as give your number to your latest bestie and cannot just figure out those damn digits! We’ll the most logical option would be to let them give you their contacts instead and ring them, problem is there are a number of circumstances when that’s not possible.

Probably you don’t have airtime balance and therefore ringing them isn’t possible or your bestie might not have their mobile phones with them at the time or even maybe can’t remember their phone numbers as well.

Airtel Kenya has a nifty feature that would allow subscribers to retrieve their phone contact digits in case they’ve forgotten. All you have to do is follow some simple USSD commands and you’ll be looking right at your very own phone number.

Step-by-Step Guide: Here is how you can know or retrieve your airtel phone number;

Follow these simple USSD commands to know or retrieve your Airtel phone number:

  1. Dial *100# on your Airtel mobile phone.
  2. Scroll through the options presented and select “Manage My Account.
  3. On the next page, locate and tap on “Number and Balance.”
  4. Finally, tap on “Send.
  5. You should receive a text message containing your Airtel phone number and your current balance. The message will be similar to “Your number is 0733XXXXXX, and Balance is 0.01.”

Why Use This Feature

Forgetting your phone number can happen to the best of us, especially when you’re in a situation where you need to share it with someone new. Airtel Kenya understands this common dilemma and provides a simple solution for subscribers to retrieve their phone number using a convenient USSD code. This quick guide will walk you through the steps to effortlessly retrieve your Airtel phone number.

Several situations may arise where you need to know your Airtel phone number urgently. It could be due to a lack of airtime to make a call, the unavailability of your contacts, or simply forgetting the digits. Airtel’s user-friendly USSD feature ensures that you can quickly access your phone number without any hassle.

Final Thoughts

Airtel Kenya’s commitment to providing accessible and user-centric services is evident in features like the ability to retrieve your phone number effortlessly. By following the outlined steps, Airtel subscribers can promptly obtain their phone numbers, making it a convenient solution for various scenarios where knowing your own number becomes crucial.