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How to deposit and withdraw money to Family bank account using MPESA

If the current crisis we’re facing happened let’s say ten years back when technology in the use of mobile phones to send and receive money was still in its infancy, it could have gotten a lot worse than it is right now and for all this we owe it to cashless payment providers such as MPESA. The corona virus has been established by experts to spreads on contact with shared items such as physical money accounting for the lumpsum of its perceived risks. Today, several financial institutions have an ample option to access various functions on mobile phones via USSD codes and mobile apps.

In our previous post on how Postbank and Coop bank customers can deposit and withdraw money from their bank accounts using MPESA, we highlighted just how mobile money has once again saved the day for giving us an opportunity to do what we love most without exposing ourselves. You can now literally accomplish several transactions on your phone without visiting a banking hall.

Family bank isn’t left out either, the financial institution has provided an ample method that customers can access various services on their mobile phones by utilizing a smartphone app as well as a USSD code. For instance, with a simple mobile phone, Family bank customers can dial a USSD code and easily withdraw money from their bank accounts to MPESA or use Lipa na Mpesa feature to deposit money from their MPESA balance to their accounts.

How to withdraw or send money from Family bank account to MPESA

  • On your mobile phone, Dial USSD Code *325#
  • Then Login when prompted with your credentials
  • Choose M-PESA Option
  • Then tap on Family Bank to M-PESA option and select ‘to own number’ or ‘to other mobile’ option
  • Complete the transaction details and submit.
  • The Beneficiary will receive notification from M-PESA

How to Deposit money to Family bank account from MPESA

  • On your MPESA Menu
  • Select Lipa na M-PESA, followed by Pay Bill option
  • Enter Family Bank MPESA paybill number 222111
  • Input Family Bank account number (12 digits)
  • Enter the amount
  • Enter PIN then confirm transaction

How to check and manage your current active subscriptions on the Safaricom network

Safaricom subscribers can easily check their current active subscriptions such as Data bundles, SMS bundles, Skiza tunes, premium services and Games, marketing messages and weekly notifications. There are many reasons why someone would want to check active subscriptions such as unexplainable airtime deductions, or probably their inboxes are receiving a lot of junk marketing messages.

There’s plenty of all sorts of premium SMS services that sometimes use dubious means to enroll Kenyans to their services without their knowledge. I remember a few days ago, I received a prompt to enroll in certain services without having any knowledge of initiating such activity, good thing I’m a bit tech savvy and aware of such moves by unethical businesses.

Someone would not necessarily want to unsubscribe to genuine services but to keep them in check for example, and this is where you’ll need to actually know what you may be paying for. The process to check current active subscriptions is rather straight forward using a USSD code, so no need for a smartphone here.

How to check your current active subscriptions on the Safaricom network;

  • On your phone Dial *456#
  • Then select Stop by selecting number 9
  • From the provided list, choose the service you want to check i.e.
  1. for Data bundles
  2. for SMS bundles
  3. for Skiza
  4. for Premium services and Games
  5. for Marketing Messages
  6. for weekly notifications
  • Once you’ve selected choose to View active subscriptions, unsubscribe or stop them.

Google assistant adds camera translation to KaiOS, Faiba’s Wonder phone users should rejoice

Taking a trip down the memory lane when Google unveiled the lens feature aimed at helping users easily translate text by pointing their phone cameras to respective text, little did we know KaiOS users would at some point have it under their thumbs. Well as it looks, the feature which currently supports a ton of languages is now available for KaiOS devices.

Amongst the long changelog for the Google Lens feature, was the addition on Google Go based devices a few months after launch, a couple of more languages were supported and now KaiOS is onboard. There have been some interesting discussions concerning the relevancy of the OS considering a lot of manufacturers are now producing smartphones that cost just under Ksh. 5,000. Take for example Safaricom’s Neon Kicka 5 which costs less than Ksh. 4,000 and still offers smartphone level experience.

I remember a while back when I really needed a backup device just for a couple of days and even considered getting the Faiba’s Wonder Phone, to be honest, after doing some digging here and there, it seemed like I’d be at home with most used apps onboard such as YouTube, Google Maps and even WhatsApp.  

Since most of us will be getting the Wonder Phone regardless of the OS it runs, here is something you should know about KaiOS. Just like we have android and iOS for the heavyweights, KaiOS is not just linux based but rather targets a different niche of users. The OS is used mainly on feature phones to bring some of the coveted smartphone experiences on the low-end genre. It can run top apps such as Google Maps, YouTube, as well as the Google Assistant.

How to use Google’s camera-based translation on Faiba’s wonder phone or any KaiOS device

Users will need to launch the Google Assistant by long-pressing the center button with a mic and then tap on the camera icon. You can then point to whichever text you wish to be translated instantly. Not all languages are supported though, but we hope Google will add them in due course.

KBC (Kenya Broadcasting Corporation) channel number on Dstv, Gotv, Zuku and Startimes

I know, we’re no longer doing KBC especially with tons of available progressive channels at our disposal. But for some reason, you may have something you really want to watch on the state-owned broadcaster and we thought we’d list the respective channel numbers on various platforms for your convenience.

I honestly can’t remember the last time I watched KBC, but if I take a good guess, it must have been sometime during one of the Africa Cup of Nations or World Cup. The long story short, majority of Kenyans moved on to other channels for their real-time news, entertainment and sporting events.

But at some point, we still find our selves looking through various pay tv providers to get KBC, maybe on state functions or whatever it is you still go looking there! Personally, I rarely watch local channels for that matter, most of my daily news briefs are covered on social media, Dstv comes in handy for sporting events and Netflix offers the real deal in matters entertainment.

Perhaps I should include YouTube as well since there’s substantial airtime under my viewership, but to cut the long story short, just in case you’re looking for the specific channel number for KBC on various platforms, here it is;

KBC channel numbers

  • On Dstv:  Channel 270
  • On Zuku: Channel 010
  • On Gotv: Channel 90
  • On StarTimes: Channel 101
  • On internet: https://www.kbc.co.ke/kbc-live/

Jambojet unveils Progressive Web App (PWA) to let customers book and check in on mobile phones

Looking forward to digitization in an effort to mitigate effects brought forth as a result of the current pandemic, Jambojet – a region’s renown low cost carrier has unveiled a mobile phone app on iOS and Google Play Store that will let customers book tickets, check in and access their boarding pass using their mobile phones.

Speaking on the launch, Jambojet’s Head of Information Systems Benjamin Collins said the mobile phone app which is available for both Android and iOS users will offer convenience to customers while streamlining processes, to save time and help reduce physical touch points. Collins further acknowledged the app built on PWA, will consume less data and often reliable compared to standard apps or the web.

Progressive Web Applications are built using common technologies such as HTML, CSS and JavaScript usually delivered via the web and are known to be reliable and consume less data than traditional technologies.

Customers can access the Progressive Web App on the company’s website using their respective devices. Once on their website, you’ll be prompted to add the app on your device and upon clicking, the PWA will be included on your homepage of your device.

Customers will also get alerts of upcoming trips, track their flight status and receive automated updates on any delays or changes to their itinerary.

Haraka Haraka app aims to link customers and service providers within a specified range

Former Meru University science and technology students have unveiled Haraka Haraka app aiming to connect Kenyans with reliable service providers within a specified range. The platform will enable customers access providers within their current location making it easier for users to access services such as plumbers, retailers even shops as well as house agents.

Commenting on the development, the Haraka Haraka team which includes Mr. Kelvin Muinde, Mr. Pius Momanyi Nyachio, and Mrs. Naum Mutie said there are currently about 3,500 users who are potential clients and service providers on the platform who include carpenters, hairdressers, plumbers and mechanics and more.

Momanyi Nyachio, the marketing manager said they were taking away the burden of looking for experienced and reliable professional businesses from customers in a hassle-free model to deliver critical services to individuals who are in need at their specific location.

Mr. Kelvin Muinde, who is the head of the project, said the idea to start Haraka Haraka was initiated out of his observance of people having difficulty in finding a reliable service in an area that they are not well conversant with.

Muinde further said the biggest challenge customers faced was finding the right service providers in any area, mostly if they are not familiar, most people end up getting poor services that cost them time and resources.

Users who want to be listed as service providers or agents will need to download the application from the Google Play Store and register where later one can choose a range between 100m to 30km to find the service they require.

The app also comes with the option of reviewing and rating a service provider which acts as an advantage to next service seekers enabling easy referrals to new clients.

‘’The registration to the app is free for both users and professionals,’’ said Mr. Kelvin Muinde. The company aims to hit 10,000 users by the end of this year. Ideally, they plan to have a maximum of 30,000 professionals on the platform.

You’ll now be notified of remaining MPESA transaction limit every time you send or receive money

Lately, Safaricom has been marred with frequent system maintenance schedules that has left some subscribers baffled. Some even went as far as to speculate what the service provider could have been up to, well as it turns out, it has been for a good course. The largest telco by subscriber numbers in the country has introduced a worthy feature within the MPESA service the lets you know your remaining transaction limit for that day every time you send or receive cash via the wallet.

Previously, there was no clear way to tell the amount you could transact in a day rather than basing on the official figures issued by the telco. This was quite a hustle especially for those of us who made several transactions within a day. From the latest update, you can easily tell the remaining amount you’re allowed to transact from any MPESA transaction message you receive.

Pre-covid-19 era, subscribers were only able to transact to a maximum of Ksh. 140,000, but the central bank of Kenya allowed Safaricom and other mobile money providers to extend the limit up to Ksh. 300,000. This was important especially in an effort to curb the spread of the virus by reducing cash transactions handled by Kenyans.

How to know your MPESA transaction limit for that day

As explained from the above editorial, all you need to do is check any of your MPESA messages; this can be accomplished as follows

  • From your mobile phone, open MPESA menu by going to Sim Toolkit for android or follow this procedure for iPhone
  • Make a simple transaction such as send cash to someone and check back your MPESA message for the notification

How to withdraw money from PayPal to your MPESA account in minutes

For those of us who’ve closed deals online and got paid via PayPal know just how important it is to get the cash transferred to MPESA. While the service can be achieved easily within minutes nowadays, I remember back in the day when we had to pay someone with obnoxious exchange rates but had little bargaining power. Thanks to Safaricom inking some deals with PayPal that made moving cash to and from PayPal using MPESA doable.

In our recent post, we detailed how you would easily deposit money from MPESA to PayPal and make payments online shopping or for other services. Technology has continued to promote globalization where we can now shop for items from overseas companies with a touch of a button, subscribe to services such as Netflix and even pay someone in a different country.

As illustrated in our previous editorial, PayPal is a globally renown payment processor, but here in Kenya, mobile money services such as MPESA trounces all others by miles. It’s therefore only sensible that you move cash from PayPal to MPESA if you intent to spend locally. The process is more or less similar to how you’d deposit cash from MPESA to PayPal, only that you don’t have to use your phone and no Paybill number is needed.

What you need to do first;

Link your MPESA number to PayPal first by following these steps;

  • Link your MPESA to PayPal account by signing up at the following link: https://www.paypal-mobilemoney.com/m-pesa
  • Click on “Get Started”
  • You’ll be prompted to login into your PayPal account
  • Once you’ve logged in, add your MPESA number as expected

How to withdraw money from PayPal to your MPESA account in minutes

  • Head over to this link: https://www.paypal-mobilemoney.com/m-pesa
  • Click on withdraw from PayPal
  • Enter the amount you want to withdraw (should not be more than PayPal balance)
  • You’ll be shown the actual amount you’ll receive on MPESA
  • Confirm the transaction.

You should receive an MPESA notification in minutes.