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Safaricom unveils Lipa na Mpesa promotion to reward merchants and subscribers

Safaricom has unveiled a Lipa na Mpesa promotion targeting to reward both its customers and merchants in an eight-week long marketing. The promotion will see both consumers utilizing the facility to make payments as well as merchants earn 1 point for every KES 100 payment made through the facility. This basically means if you spent KES 1,000 through the Lipa na Mpesa facility, you’ll get 10 points as well as the merchant (seller).

The promotion which is slated to last for the next eight weeks will see both buyers and sellers stand a chance to win houses, cashback, tractors tracks as well as Tuktuks. Winners will be selected from weekly draws up until march 5th 2020.

Lipa na Mpesa promotion will be distributed across 8 regions in the country where in the grant finale, customers from the eight regions will stand a chance to win one of the 8 tractors equipped with a plough and trailer.

Safaricom will also reward 8 customers across the eight regions every minute with a surprise cashback, with more than 600,000 shoppers getting awarded by the end of the promotion. Merchants utilizing the Lipa na Mpesa facility to accept payments during the promotion will receive 25 percent of their daily till charges as a cashback in addition to standing a chance to win one of 8 Fuso F1 nine tonne trucks per region or one of 120 Tuktuks also to be awarded regionally.

Speaking on the launch, Safaricom’s Chief Customer Officer Sylvia Mulinge said that M-PESA had emerged as a preferred way to make and receive cashless payments due to its convenience and the peace of mind it delivers to shoppers and businesses. She also added that with the promotion, the telco was encouraging merchants and customers to use Lipa Na M-PESA to receive and make payments at kiosks, supermarkets, fuel stations, bars, restaurants, car washes and various merchant tills giving them a chance to win big.

Kenya’s largest telecom company by number of subscriber’s intents to deepen the uptake of cashless payments in the country through the promo. The company launched Lipa Na M-PESA in June 2013, and for the first time, the service provided many businesses with an easy and convenient way to receive cashless payments. Today, more than 140,000 businesses accept payments through Lipa Na M-PESA.

According to data from the Central Bank of Kenya, the mobile phone is now the most popular way to make and receive non-cash payments, accounting for more than nine of every ten such transactions. Current statistics indicate that cash remains the most popular means of transacting in Kenya accounting for more than nine of every ten transactions. The Lipa Na M-PESA promotion is Safaricom’s latest initiative in the war against cash as it deepens the war against cash, which has seen the company launch different partnerships in the recent past.

How to Pay for your Netflix Account using Mpesa through paypal

The most used method to subscribe and pay for your Netflix subscription has been through a credit/debit card or a Paypal account linked with one. But it’s not the most convenient way especially here in Kenya where mobile money services such as Mpesa and Airtel Money run the show. For Kenyans who utilize Netflix streaming service to access entertainment content, there’s a more convenient way to pay for the service without having to add a credit/debit visa or MasterCard for that matter.

With most Kenyans having access to unlimited home connected internet, the uptake of online streaming services such as Netflix and showmax has surged with equal measure. There are more Kenyans who are using online services to access content now compared to let’s say five years back. With Zuku leading the way and Safaricom finally catching up with their home service, accessing these content has become a reality for many Kenyans than before; in fact, majority of television sets sold in the country currently are either smart or you’ll find most buyers using online streaming boxes such as Apple TV, Chrome Cast and Fire stick.

If you are a new Netflix subscriber, you obviously get a month’s free trial, though you still need to add a card to your paypal account to access the free trial period. But let’s say you want to pay for your Netflix subscription using Mpesa once the free trial period has elapsed, there’s a simpler way to achieve this by linking your Mpesa wallet to Paypal.  

 How to Pay for your Netflix Subscription using Mpesa

  • First you’ll need to link your Paypal account to your Mpesa by visiting paypal-mpesa site
  • Then deposit cash to paypal through lipa na Mpesa facility
  • After you have linked your Mpesa to Paypal, proceed to add paypal balance
  • Use the paypal-mpesa site to know the conversion rates from Kenyan shillings to US Dollar
  • Go to “Lipa na Mpesa” enter business number as “800088” and your Mpesa number as account number
  • Put the amount and add paypal balance.
  • As long as you have enough paypal balance, Netflix will automatically deduct the renewal amount

Telkom Kenya unveils GBambe Christmas Giveaway to reward its subscribers

Telkom Kenya has just unveiled a giveaway promotion targeting customers on its network by rewarding them with various gifts including a Nokia phone with accessories through the Christmas season. The promotion which will be run by Telkom Kenya on various social media platforms will see a winner randomly selected from those who’ll be participating.

Unlike Safaricom which has seen a tremendous year despite losing its sitting Chief Executive Officer Bob Collymore to cancer Telkom Kenya’s story hasn’t been a pretty one. The telecom operator failed to merge with rival Airtel following concerns raised by Safaricom regarding sharing of frequency spectrum as well as outstanding debt owed to Safaricom by the two mobile operators.  

While Safaricom has managed to increase its customer base especially in the home internet offering – cutting into Zuku’s influence, the two mobile operators have not seen any major growth and continue to run on losses.

How to participate and win with Telkom Kenya’s GBambe Giveaway
  • Subscribers need to participate in the telco’s daily challenges posted on its social media pages.
  • Participants must be eighteen (18) years of age or older.
  • Those employed or associated with HMD Global or Telkom Kenya are prohibited from participating.
  • Selection will be done randomly
  • Winners will be announced daily from Tuesday 10th December 2019 to Saturday 14th December 2019.
  • The prize consists of a box containing a Nokia device and related accessories.
  • Telkom reserves the right to offer a different prize of substantially equivalent value. The      foregoing notwithstanding, the prize is not redeemable for cash or anything else.
  • Devices must be collected from Telkom Plaza, Ralph Bunche Road, Nairobi between 10am-5pm on Monday-Friday.
  • Winners must present their original ID when collecting their prize.

Safaricom unveils Safiri Smart to notify subscribers of any epidemic at travel destinations

Kenya’s largest telecom operator by subscriber numbers – Safaricom has partnered with the Ministry of health and Korea Telecom to unveil a product that will avail information regarding disease epidemics to its subscribers in their travel destinations. The move intents to beef – up the country’s preparedness and control of epidemics. Safiri Smart is basically an international initiative from the Korea Telecom to prevent the transmission of infectious diseases such as Ebola from entering Kenya.

Using technology to prevent infectious disease transmissions from country to country is a common phenomenon but using a service that’s managed by a telecom operator and doesn’t require a smartphone but rather a USSD code is surely a first of its kind in the country. Preventing spread of these infectious diseases isn’t bread and butter for many economies; especially countries like Kenya that are bordered by countries that have no stable governments with known history of dangerous diseases such as Ebola and Polio.   

Speaking on the unveiling, Safaricom’s Chief Corporate Affairs Officer Stephen Chege noted that Safiri Smart solution will see the firm’s customers who opt in to the service receive important information about any epidemics that have broken out at their travel destination including prevention measures and symptoms. This in turn will keep communities’ safer and is crucial to the companies fulfilling its vision of Transforming Lives, he added.

Safaricom subscribers who opt into the Safiri Smart service will receive information as soon as they land in the affected country.

On its part, the ministry of health through cabinet secretary Sicily Kariuki acknowledged that Kenya being a major transport hub poses a higher risk of contracting infectious disease. She therefore agreed that mobile phones can be a great tool in promoting public health.

How to opt-in and use Safiri Smart service

  • Safaricom subscribers can access Safiri Smart by dialing *265# from their mobile phones.
  • Then selecting their preferred language (English or Kiswahili)
  • And lastly by accepting their terms.

Myung Gon Chung, Vice President, Sustainability Management Department, Korea Telecom added that service providers had the opportunity to help prevent contagious diseases from spreading by sharing crucial information with their subscribers at the right time and in the right format.

Safiri Smart has already been rolled out in Ghana and Laos as a mobile application, enabling citizens of those countries stay informed while visiting epidemic-prone areas and providing reports to health officials when an epidemic erupts.

How to make your Mobile number become your Postal address via Posta Kenya’s Mpost

While the overall use of the traditional post office to send and or receive mails is becomingly extremely threatened by the adoption of technology, Posta Kenya’s latest innovation – Mpost clearly shows there’s still some technology juice to be squeezed to keep it afloat for the time being. The pressure isn’t going away by any means, but still there are ways the state corporation could exploit; using someone’s phone number as their postal address rather than having to rent a box at a discounted rate is just but one of those opportunities.

Being a customer to the Posta Kenya mainly in receiving mails and parcels send from overseas has in some ways been quite an experience. For instance, just by looking at the staff who have become withered over time in one of Kenya’s biggest and best employer decades ago reveals just how technology has managed to make some services irrelevant today. We used to send letters, post cards, parcels and even money through Posta; today, eighty percent of these services can be accomplished via a mobile phone such as text messages/ emails instead of letters, sending money via mobile money services and lastly sending parcels through reliable courier that assures their delivery in a day upcountry.   

As of today, Posta Kenya has partnered with various telecom operators in the country including Safaricom to unveil Mpost – a service that utilizes your mobile number to allocate a virtual postal address box that can offer similar services as a real rental box. The deal with Safaricom for example allows subscribers to register for a Post Office Box linked to their mobile number by visiting the M-Post website or dialing *234*1*9#. The service is priced at Ksh300 annually.

While commenting on the development, Safaricom’s CEO Michael Joseph acknowledged that Kenya’s economy has become increasingly digitized leading to the growth of online delivery of goods and services. He also added that Posta’s logistical capabilities and Post Office branch network which are well placed to meet the shift will offer value to Safaricom’s customers by empowering them to conveniently and affordably receive parcels and goods wherever they may be across the country.

How to make your Mobile number become your Postal address via Posta Kenya’s Mpost

  • If you are a Safaricom subscriber, dial *234*1*9# on your phone and follow prompts
  • Otherwise dial *890*90# and follow the prompts
  • You can register for the service online as well at MPOST
  • You’ll have a personal box, without sharing
  •  Secure, affordable and convenient.
  •  No waiting for mails, mailing is instant.
  •  Your mails will never get lost, you can track the current location of mail.
  •  Mails follow you were ever you go, at your door steps, up country or when on holiday.
  •  Sms Notifications on your mobile phone when you have mail in your box

MPost box numbers will be in the format “P. O. Box 254XXXXXXXXX” where XXXXXXXXX is the customer’s mobile phone number, for instance, “P. O. Box 254722000000”.  Safaricom subscribers who opt into the service will receive their mail at no cost as is the case with a traditional box, and they will receive an SMS notification whenever they have mail to be collected at their Postal Branch. The mail can then be collected over the next 7 days over the counter.

Safaricom and KBL partner to connect and enhance KBL coolers Country wide

Safaricom and the Kenya Breweries Limited have teamed up to connect KBL coolers countrywide by leveraging on the internet of things (IoT). Kenya Breweries Limited coolers across the country will be fitted with sensors that internetwork with smart devices to collect and exchange data in a service that’s said to be free of charge. Kenya’s largest telco provider has been experimenting on various service offering and their latest move could be an indication of something bigger happening soon.

While commenting on the development, the Kenya Breweries Limited Managing Director Jane Karuku said the brewer had been exploring efficiencies in their route-to-consumer channels and had found technology to be a critical enabler over the years. She also acknowledged that as the country’s largest brewer moves towards improving its cutting-edge technology in manufacturing and logistics, the Kenya Breweries Limited will be redoubling its efforts in the marketplace as well, to ensure that consumers enjoy products the way they should. She also added that the project was going to enable the firm extend its capability to track and invest in coolers and that it hoped its existing products and innovations will reach consumers with minimal cost, delays and wastage.

On its part, Safaricom’s Chief Enterprise Business Officer Rita Okuthe, noted the company had developed an internet of things (IoT) solution that consists of devices installed in the coolers that will have sensors which will transmit various data to a platform which generates business insights that will assist KBL to optimize the coolers. For instance, EABL distributors can now tell where their assets are located, if the assets are in use or not (on/off), whether the assets are at the optimal temperature and how many times the door of the cooler is opened. Over 2,000 coolers are already connected”

Going forward, Safaricom also intends to be a digital partner of choice for businesses by providing solutions that improve the efficiency with which they do business, saving them money and therefore creating additional value for their end-users. Safaricom has also partnered with KBL in driving a cashless payment model among its distributors, who now transact on M-PESA when dealing with retailers. Safaricom is also planning to bring valuable solutions by leveraging on IoT to deliver smart water metering and animal tracking system. The new Internet of Things (IoT) network will tap into the Safaricom existing 4G network.

AKI virtual motor insurance certificate to curb insurance-related fraud

Using technology to curb fraud is a fast growing phenomenon in Kenya that’s almost being utilized by all sectors with fraud related risks to curb such risks. It’s a segment that just recently welcomed a new body – the association of Kenya Insurers who have been keen to eliminate fraud in the industry. With an expected overwhelming growth in Kenya’s insurance sector that continue to introduce new products that tie-up or exceed other segments in the financial services industry, the sector has equally experienced an increase in fraud related issues.

Globally, the insurance sector is amongst areas with impressive growth owing to increased uptake by the middle class. Its therefore no surprise that the sector has become equally vulnerable to fraudsters that have compelled the likes of the Association of Kenya Insurer’s (AKI) to explore technological remedies – hence the virtual motor insurance certificate.

Although insurance related risks are not directly compared to other forms of crime since technically no one is harmed, they’re real and needed an approach. Fraudulent claims range from making a false claim or the exaggeration of a genuine claim by a few thousand shillings and these is mostly perceived as the proverbial drop in the ocean of the insurance companies’ finances. But even so, the reality is very different. While most claims are genuine, an ever increasing number of people make fraudulent and exaggerated claims.

The association of Kenya insurer’s (AKI) unveiled a virtual motor insurance certificate to curb insurance-related fraud in the industry. The digitization of the insurance certificates intents to eliminate motor vehicle fraud related incidences that has been denying the industry millions of shillings through fake multiple claims. The development intents to eliminate motor insurance fraud by ensuring that only one motor insurance certificate is issued per vehicle. Cases of double insurance, fake certificates and stolen insurance certificates will be eliminated. Notwithstanding, the virtual certificates will consequently save the insurance industry millions of shillings. Insurance companies will no longer have to physically deliver the certificates to their customers as they will receive the virtual motor insurance certificate on a digital platform.

How to use Carrefour Kenya’s MyCLUB Reward App to earn loyalty points

Carrefour Kenya has joined other local supermarkets to reward customers shopping from its stores across the country with loyalty points that can later be redeemed for real items. But unlike other supermarket retailers in the country, Carrefour utilizes a smartphone app to award points rather than having customers carry smart cards when shopping at its stores. It’s a smart move that’s aimed at having more return customers with promise of rewarding them with redeemable points whenever they visit and shop at its stores.

The program which is dubbed MyCLUB has already been implemented in several regions with Kenya coming onboard this year. And as explained earlier, the reward scheme is totally digital (no need of carrying loyalty cards) and is accessible through the Carrefour Kenya App, which enables consumers to collect points based on their purchases at Carrefour.

How Carrefour Kenya’s MyCLUB reward scheme works.

Customers visiting Carrefour outlets in the country will earn 2.5 loyalty points for every 100 shillings they spend, on top of that, they also stand to gain additional points based on selected promotional items. Upon collecting 10,000 points, customers can either choose to redeem them instantly towards their bill or continue to accumulate points for a larger reward at a later time.

It’s totally free to join the reward scheme, simply by downloading the Carrefour Kenya app from the Google Play and the App Store. After successfully downloading the application, customers will be required to register within the app by providing personal details such as full names, mobile phone number, email address and date of birth.

After successfully going through the registration process, shoppers will then be issued with a unique barcode within the app, which is scanned during checkout to earn points and avail discounts. Through the App, customers will also have access to their digital receipts, regular updates, as well as information on upcoming offers.

While speaking on the development, Carrefour Kenya country manager, Franck Moreau said acknowledged that the launch of MyCLUB demonstrated the retail chains commitment to its customers in Kenya, adding that the outlet values their loyalty and encourage them to sign up so that they gain even more from shopping at Carrefour.

How to use Carrefour Kenya’s MyCLUB Reward App to earn loyalty points

  • First of all, you’ll need to download the app from google play store or app store
  • Go through the simple registration process by providing required details such as full names, date of birth, email address, gender and mobile number
  • As a requirement, customers must be 18 years or older to qualify
  • You must opt into the program by agreeing to have a card created and the terms and conditions
  • Provide your phone with the app opened so the cahiers at the checkout point can scan to update your points