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Kabogo Pushes for Full Digitalisation of Government Records to Boost Efficiency

The Ministry of Information, Communications and Digital Economy under Cabinet Secretary William Kabogo has launched an ambitious plan to digitize all government records. This will boost service delivery, curb corruption and drive economic growth.

Whole of Government Approach

During a meeting with Heads of Departments and Divisions from the State Department of ICT, CS Kabogo said a coordinated approach across all ministries and agencies is needed to achieve full digitization. He said the Ministry of ICT will lead the way since technology is the backbone of all government operations.

He said in the past ministries have worked in isolation when introducing digital systems and that will not happen again. To address this he promised to stick to the guidelines and a single approach to ensure seamless integration across all departments.

Key Objectives and Timeline

Kabogo has given his ministry 90 days to go paperless in all communications including letters and memos. His ultimate goal is to have all government operations digital by the end of his term.

The digitization effort will:

  1. Eliminate Manual Records: All ministries and departments will digitize their records and automate backend processes.
  2. Increase Transparency: By making information available, the government will curb corruption and increase public accountability.
  3. Improve Efficiency: A digital system will enable real time data sharing, decision making and reduce delays in service delivery.

Fighting Corruption Through Technology

Kabogo said digitalization will make it easier for oversight bodies like the Controller of Budget and the Auditor General to track expenditure in real time. This will address issues of pending bills and ensure alignment between expenditure plans and available budgets.

He also suggested a “corruption fighting trophy” to be awarded to individuals and departments that are visible in promoting integrity in government operations.

Ministry of Lands

As part of the digitization efforts, Kabogo said Ksh3.9 billion has already been spent on digitizing records in the Ministry of Lands. Documents have been scanned and they are in the process of migrating to digital system and will not create new physical records.

ICT and Economic Growth

Principal Secretary Eng. John Tanui said ICT is key in the government’s Bottom-Up Economic Transformation Agenda (BETA). He said the digital economy is growing 2.5 times faster than the physical economy and that connectivity and digital platforms will boost government performance.

Key areas of focus in the digital agenda are:

  • 1,450 digital hubs across Kenya.
  • Cybersecurity, misinformation and disinformation.
  • Digitization in ministries like Lands to get significant operational benefits.

Existing Challenges

Tanui said while some ministries have digitized, many have only scanned documents and not transitioned to full digital process. This has resulted to manual records being generated and undermining the benefits of digitization.

To resolve this, the government aims to:

  • Ensure complete migration to digital systems.
  • Enhance collaboration across ministries and agencies.
  • Scale up successful projects like the Lands Ministry’s digital system across other departments.

Glovo Chooses Nairobi for Global Real-Time Operations Centre

Glovo has launched its biggest real-time operations (RTO) centre in Nairobi, which will oversee its operations in 23 countries. This solidifies Nairobi as the innovation and digital economy capital of Africa.

Why Nairobi?

Nairobi was chosen because of its tech ecosystem, Gen Z talent and strategic location as a gateway to Africa. The centre will have over 160 agents, operating 24/7, making it Glovo’s biggest hub globally.

RTO Centre functions

The Nairobi hub will do:

  1. Operational Efficiency: Streamline Glovo’s logistics and delivery services globally.
  2. Compliance Enforcement: Ensure Glovo’s operations comply with regulations across multiple regions.
  3. Rider Onboarding: Support rider recruitment and integration in different countries.
  4. Localized Language Support: Support in Arabic, French and other languages for key markets in the Middle East, Africa and Europe.

Boost to Kenya’s digital economy

Caroline Mutuku, Glovo Kenya GM, said the hub will showcase Kenya’s talent and innovation capacity, especially Gen Z.

Chidera Akwuba, Glovo’s Head of Public and Government Relations for Sub-Saharan Africa, said the centre will contribute to long term economic growth by:

  • Supporting small and medium enterprises (SMEs).
  • Working with Kenyan businesses and stakeholders.
  • Inclusive development initiatives for the local economy.

The centre fits into Glovo’s overall vision of sustainable growth, using Nairobi’s innovation ecosystem to deliver social and economic impact.

Glovo’s market leadership in Kenya

A 2024 report by the Competition Authority of Kenya (CAK) ranked Glovo as the number one digital delivery platform in Kenya with 33% market share in food and grocery delivery. This solidifies Glovo as the pioneer multi-category platform in Southern and Eastern Europe, Middle East and Africa.

A game changer

Abubakar Hassan, Investment promotion PS, called the RTO centre a model of innovation for Kenya’s digitalisation. The hub shows how global companies like Glovo are putting their money on Kenya’s talent and business friendly environment to grow globally.

Kenya’s Broadcasting Licenses Double in Three Months, Reflecting Sector Growth and Challenges

The numbers are showing a big growth in broadcasting licenses issued by the Communications Authority of Kenya (CA). 37 licenses in 3 months is a big deal in the media space. 684 service providers as of September 2024, the industry is growing but not all are active—186 are inactive.

The breakdown of broadcasting services shows the various areas of investment. Licenses issued in the quarter were commercial FM radio, community FM radio, free-to-air (FTA) TV, public FTA radio and TV broadcasting. The report also shows a decline in broadcasting service subscriptions, down 4% to 6.1 million. But DTT is growing, up 0.53% to 4.5 million subscriptions. Affordability is the reason. DTH is down 15.2% and cable is growing but still the least popular due to high infrastructure costs.

Content compliance is mixed. Local content quota is down to 88.5% and programming guidelines for sensitive areas like children’s content and religious programming is still 100%. Overall TV broadcasting code compliance is up from 93.1% to 94.7%. This snapshot of the Kenyan broadcasting industry shows its growth and dynamism with increased licensing, changing consumer behavior and regulatory enforcement. The numbers show that investment and content standards must continue to grow and expand media services.

Starlink Doubles Market Share in Kenya, Disrupts Internet Sector with Aggressive Growth

Starlink has grown so fast in Kenya in just a few months. According to the Communications Authority of Kenya (CA), Starlink’s market share went from 0.5% in June 2024 to 1.1% by September 2024 with 8,723 new users added during that period. That’s more than the total number of users added in the past year.

Starlink’s Rise to the Top

The company has moved three positions in the market share leaderboard and has surpassed Liquid Telecommunications Kenya and Vijiji Connect Limited to tie with Dimension Data Solutions East Africa Limited at position 7. This growth is in line with the overall growth in satellite internet in Kenya which more than doubled in three months from 8,324 in June to 17,042 in September with a growth rate of 104.7%. Starlink’s aggressive customer acquisition campaigns including affordable equipment rental options was key to this.

Internet Capacity

In addition to subscription growth, Kenya’s satellite internet capacity has also grown. Utilised capacity grew by 152.8% to 2,124.438 Gbps in September from 840.448 Gbps in June. This is due to Starlink’s increasing presence in the Kenyan market.

Market Trends

Safaricom is still the biggest player in Kenya’s fixed internet market with 36.6% market share, while Jamii Telecommunications Ltd (24.4%) and Zuku (16.8%) have had mixed results. Zuku’s share has declined from 17.5% in June to 16.8% in September.

Conclusion

Since Starlink launched in Kenya in July 2023, the industry has been shaken. Expect this competition to change the game as providers fight for a growing user base.

This is big for Starlink’s focus on high speed internet in unserved areas and redefining internet access in Kenya.

A Step-by-Step Guide To Help You Sell Your Property In the Right Way

Selling a property doesn’t have to be a drawn-out or stressful process. With the right approach, you can secure a buyer quickly while ensuring you get a fair price. The following guide goes through the key steps to help you sell your property efficiently, combining preparation, strategic marketing, and expert tools.

Step 1: Determine Your Property’s Value

The first step in any property sale is understanding how much your home is worth. Accurately pricing your property is crucial for attracting serious buyers. Overpricing can deter interest, while underpricing risks undervaluing your biggest asset.

Start with an online tool like purple bricks valuation, which provides a fast, reliable estimate based on market trends and properties in your area. This gives you a strong foundation for setting a competitive asking price.

Step 2: Prepare Your Home for Sale

First impressions are everything. Before listing your property, take the time to make it as appealing as possible to potential buyers.

  • Declutter and Clean: Clear out unnecessary items to make your space feel larger and more inviting. Deep clean every room, including less noticeable areas like baseboards and windows.
  • Make Small Repairs: Fix minor issues like leaky taps, squeaky doors, or chipped paint. These small improvements can have a big impact.
  • Stage Key Areas: Arrange furniture and decor to showcase your home’s best features. A cozy living room or an inviting kitchen can create a lasting impression.

Step 3: Take Advantage of Professional Marketing

The right marketing is the top way to reach the right buyers quickly. High-quality visuals and comprehensive property details will make your listing stand out.

  • Hire a Professional Photographer: Eye-catching photos can draw more attention to your property online.
  • Include Virtual Tours: Virtual viewings are increasingly popular, offering buyers a convenient way to explore your home from anywhere.
  • Write a Compelling Description: Highlight unique selling points such as location, recent renovations, or outdoor spaces.

Step 4: List Strategically

Timing is everything when it comes to selling a property. Research the best times to list in your area, as seasonal demand can vary. For example, spring and early summer are often peak times in the housing market.

Work with an estate agent who understands your local market dynamics and can position your property effectively to attract buyers.

Step 5: Be Flexible with Viewings

Accommodating potential buyers is a key part of selling quickly. Offer flexible viewing times, such as evenings and weekends, to cater to busy schedules.

Make sure your home is always viewing-ready. Keep it clean, well lit, and ventilated so that buyers see it at its best every time they visit.

Step 6: Price Competitively and Be Open to Negotiation

A well-priced property will attract offers quickly. Use your valuation as a starting point but be prepared to adjust based on buyer feedback and the market.

When offers come in, evaluate them carefully. Consider not only the price but also the buyer’s financial position and proposed timeline. A slightly lower offer from a cash buyer, for example, may result in a faster and more straightforward transaction.

Step 7: Work with Trusted Professionals

Having the right team can make all the difference. A skilled estate agent will handle marketing, viewings, and negotiations, while a reliable conveyancer will ensure that the legal side runs smoothly. Look for professionals with strong reviews, a solid track record, and a clear understanding of your local market.

Step 8: Streamline the Legal Process

Once you accept an offer, the legal process begins. Stay proactive by preparing necessary documents in advance, such as title deeds and property certificates.

Keep open communication with your conveyancer to address any issues quickly, ensuring the sale proceeds without unnecessary delays.

Step 9: Plan Your Next Steps

While selling your current property, it’s important to prepare for your next move. Whether you’re buying a new home or renting temporarily, having a clear plan will reduce stress and help you transition smoothly.

Kenya Kwanza’s Push for a Fast, Interoperable Payment System to Rival M-Pesa

The Kenya Kwanza government is building on its digital finance momentum by developing a fast, interoperable payment system to boost financial inclusion and reduce M-Pesa dependence. This is in line with the National Payment Strategy (2022-2025) and the upcoming National Digital Finance Policy to modernise and expand Kenya’s payment landscape.

Changes in Kenya’s National Payments System

Since then Kenya’s National Payments System (NPS) has had:

  • A national payment infrastructure
  • System automation and upgrades.
  • Mobile money transactions grew to Sh6.5 trillion in the first 9 months of 2024, 13.2% up from 2023.

Building on this, the government is working with the Central Bank of Kenya (CBK) and industry players to launch a fast payment system that will consolidate all retail payment services from banks and non-bank providers.

Features of the Fast Payment System

The new system will have:

  • Interoperability: Seamless transactions across different payment platforms, inclusivity.
  • Strong Governance Framework: The system will be secure, efficient and global best practice.
  • Public-Private Partnerships: Government and private sector collaboration for infrastructure development.
  • Innovation and Financial Inclusion: Reduce transaction costs, make it affordable and encourage digital finance innovation.

Taming M-Pesa

M-Pesa has revolutionised Kenya’s financial landscape by making mobile money accessible but its dominance has raised:

  • Competition: A more balanced ecosystem to ensure fair competition.
  • Inclusion: Services to underserved segments and regions.

The government’s interoperable system is in line with its vision for a competitive, accessible and inclusive financial space.

Financial Inclusion and Economic Growth

The fast payment system will:

  • Increase access to financial services for low income earners.
  • Encourage fintech innovation by creating a level playing field for new entrants.
  • Reduce transaction costs, boost economic activity.
  • Give Kenya’s growing digital economy stability.

Next Step

The William Ruto government is keen on using technology to drive growth. By speeding up this payment system Kenya will maintain its digital finance leadership and address the gaps in inclusion and competition.

As the CBK finalises the framework and the technology, this will change Kenya’s financial landscape, a more efficient, fair and innovation friendly space.

A Comprehensive Guide to Filing a Customs Declaration Form (CDF) in Kenya

Kenya’s trade sector which is driven by imports and exports requires proper documentation to comply with customs regulations. One of the key documents is the Customs Declaration Form (CDF) managed by the Kenya Revenue Authority (KRA). Filing this form correctly ensures smooth clearance, no delays and no penalties.

This guide will walk you through step by step on how to file a Customs Declaration Form in Kenya using the digital Kenya TradeNet System.

What is a Customs Declaration Form (CDF)?

The Customs Declaration Form is a required document for declaring the type, quantity and value of goods being imported or exported. It serves three purposes:

  1. Accurate calculation and payment of taxes and duties.
  2. Compliance with Kenyan trade regulations.
  3. Record keeping for customs and trade audits.

Kenya has made this process digital through the Kenya TradeNet System where you can file declarations online and manage them easily.

Step by Step Guide to Filing a Customs Declaration Form

Step 1: Register on the Kenya TradeNet System

To start, create an account on the Kenya TradeNet System:

  1. Go to Kenya TradeNet System website.
  2. Click on Register and fill the registration form:
  • Businesses input PIN and company details.
  • Individuals input national ID or passport.
  1. Verify your account through the email sent during registration.

Step 2: Collect the Required Documents

Make sure you have the following documents ready:

  • Commercial Invoice: Description of goods being shipped.
  • Packing List: Breakdown of shipment contents.
  • Bill of Lading or Airway Bill: Proof of shipment.
  • Import/Export Licenses: If applicable.
  • Certificates of Origin: For specific goods.
  • Proforma Invoice: For imports.

Step 3: Login and Start the Declaration

  1. Login to your Kenya TradeNet account.
  2. Go to Customs Declaration Module and click on Create New Declaration.
  3. Select declaration type:
  • Import Declaration Form (IDF) for imports.
  • Export Declaration Form (EDF) for exports.

Step 4: Fill the Customs Declaration Form

Fill in your shipment details:

  • Consignor and Consignee Details: Sender and recipient names and addresses.
  • Goods Description: Type, quantity and value of goods.
  • HS Codes: Use the Harmonized System Codes to classify your goods and determine duty rates.
  • Port of Entry/Exit: Enter the customs station handling the shipment.

Tip: Use the HS Code Lookup Tool on the Kenya TradeNet System to verify.

Step 5: Attach Supporting Documents

Scan and upload clear copies of the required documents such as invoices, certificates and licenses. Make sure they are legible to avoid delays.

Step 6: Submit and Pay Duties

  1. Review all details before submission.
  2. Submit for KRA review.
  3. Pay duties through:
  • M-Pesa (Mobile money).
  • Bank.
  • Online payment platforms.

Step 7: Wait for Approval and Clearance

After submission:

  • KRA will process the declaration.
  • Once approved you will get a Release Order for the goods.
  • Respond to any queries through the TradeNet portal to avoid delays.

Safaricom Officially Launches Ziidi Money Market Fund, Managing Sh2.85 Billion in Assets

Safaricom’s new financial product, Ziidi Money Market Fund (MMF) is now live with Sh2.85 billion in assets under management since the December pilot. It’s available to all Safaricom’s M-Pesa customers and you can invest as little as Sh100 and earn daily interest.

Ziidi MMF Key Features

Ziidi gives you a convenient way to grow your wealth using the M-Pesa platform. Here’s what you get:

  • Low entry point: Sh100.
  • Daily visibility: You can see your daily interest earnings.
  • Transaction limits: Daily investment limit is Sh500,000 with a per-transaction limit of Sh250,000.
  • Flexibility: Free deposits into Ziidi accounts and withdrawals to M-Pesa wallets.

With over 450,000 customers, Ziidi is a testament to Safaricom’s growing presence in the Kenyan financial landscape, using its digital platform to drive financial inclusion.

Compared to Mali MMF

Ziidi replaces Safaricom’s earlier MMF product, Mali, which faced operational challenges due to disputes with its partner Genghis Capital. Mali was launched in 2019 and had Sh2.3 billion by March 2023 but was still in the pilot phase and is now a closed fund, no new investors.

But Ziidi is managed by Standard Investment Bank (SIB) and ALA Capital Limited for compliance and scalability. Safaricom’s CEO, Peter Ndegwa said Ziidi is in line with the company’s vision of empowering Kenyans to create wealth.

What is a Money Market Fund?

A Money Market Fund (MMF) is a low risk mutual fund that invests in short term debt instruments such as treasury bills, government bonds and interest earning accounts. MMFs are for investors who want stability and liquidity and returns.

Ziidi’s role in Financial Inclusion

Ziidi’s launch is in line with the Kenyan government’s bottom-up economic transformation agenda to empower low and middle income earners. By being on M-Pesa, Ziidi reduces the entry barriers and makes wealth creation accessible to a wider demographic.

James Wangunyu, founder and managing director of SIB, said the partnership is to provide investment opportunities to underserved segments of the population.

What’s next for Ziidi?

As Safaricom expands its financial services, Ziidi’s success shows the potential of digital platforms to democratise investments. With its customer centric features and robust partnerships, Ziidi is set to shape the future of money market investments in Kenya.

For M-Pesa users, Ziidi represents an opportunity to transition from savings to structured investments, promoting long-term financial growth.