Checking your account balance has never been easier, especially after several financial institutions in the country embraced the use of USSD codes. The Kenya commercial bank in particular has a simple way that customers can query how much balance they have in their accounts right on their mobile phones.
By utilizing USSD code, customers don’t necessarily need to have a smartphone or install an app of any kind. Any type of phone such as the commonly referred to as “kabambe” which is another word for a feature phone can access the bank’s services by using USSD code option.
How to check your KCB account balance on your phone
This service requires that you are already subscribed to KCB Mobi bank which essentially gives the necessary credentials to access your account on phone.
- On your phone, dial *522#
- You’ll be prompted to enter your PIN. Enter then press on OK
- Select “My Account” from the menu
- On the next screen, choose “Balance Enquiry”
- You’ll receive a text message with your bank account balance.
This *522# do not work
Haw to check my balance
This method doesn’t work. It keeps on telling me invalid pin and I am sure that is the one. I can actually access it through Vooma so it’s the correct one.
This method never works
It is quick and active. It only work when there is airtime in the phone.
How to get a kcb policy
The method doesn’t work.they tell me invalid option or service not available
It seems does not work at night or are they still asleep?
Pls assist us at this times of emergency .Hii kitu haifanyi;
To check my balance
Please these message for PIN after registration is overstaying. Please!!!
Hey the time I opened the account they never gave a pin ,its hard for me to check my account balance through the phone plzz help me to get the pin
I want check my saving account balance Plz not through *522# I mean online through my KCB App
the charges for *522# are rather expensive and customer care persons keep insisting one uses it. considering that there are relatively high charges at every step of utilizing USSD method it disturbing and in time of emergence, kcb will fail here
KCB Customer care persons are imcompetent and barely help especially with mobile banking, internet banking and app banking their apps are slow and unresponsive..
Even me I have tried since yesterday imekataa sijui shida ni nini
I want to see my balance
Can’t see my balance, system improvement urgently needed.
The menu does not appear when you use the *225#code please do samethig
I can’t see my account balance and its not the same it’s used to be before…. It’s like the system has changed because I’m trying to check my account balance but only showing linked account… Linked card please need assistance on this please
My JCB bank tells me that i do not have a linked bank account please help and I need to receive my money
My KCB bank tells me that i do not have a linked bank account please help and I need to receive my money
Hello KCB Bank,
This method *522# doesn’t work! Keep on telling me invalid pin
Please give us other option!
From Bujumbura
Can’t see my balance
Am experiencing the same when I dial *225# the menu doesn’t appear even am not able to withdraw cash or buy airtime do something
What is the problem with kcb this week
It’s like they change the method of checking balance kindly make arrangements for proper customer services
What’s the problem with KCB can’t check on my balance
No result.. I need my Account balance not vooma
Hey what’s wrong with kcb nowdays? I can’t get any confirmation sms after transactions ,kind check on that
the *522# not working.Cannot check my balance.
*522# takes me directly to vooma. I want my account balance not vooma. Please fix this or give correct directions
Kcb M banking services are crap they will put you in a line only to waste your time you wont get any help
Kcb M banking services are crap they will put you in a line only to waste your time you wont get any help.Its unreasonable
This KCB does not work at all when.I dial *522# yet I have enough credit it keeps on on saying invalid pin,,,,,
This procedure does not work keeps telling me to select account
Hey the time I opened the account they never gave a pin ,its hard for me to check my account balance through the phone please help me to get the pin
Can’t see my balance how can I do
Isn’t working
Have tried either,,*522# leads to vooma,a different savings account and not KCB!
*522# is not working
I need my account balance not vooma
I created an account( kcb bank Eldoret) with you on Friday 23rd July.I was told I will receive a pin for my mobile banking. As at now I haven’t received any pin? I have tried checking my balance it is not giving any feedback. I tried calling customer care they seem to be useless. Please check
This 522 is no working so which way.
Comment:idon’t experience convenient services at kcb bank anymore it keeps telling me invalid pin yet it’s correct when i dial *225# please check on that