How to check how much you have in your KCB bank account using a mobile phone

Checking your account balance has never been easier, especially after several financial institutions in the country embraced the use of USSD codes. The Kenya commercial bank in particular has a simple way that customers can query how much balance they have in their accounts right on their mobile phones.

By utilizing USSD code, customers don’t necessarily need to have a smartphone or install an app of any kind. Any type of phone such as the commonly referred to as “kabambe” which is another word for a feature phone can access the bank’s services by using USSD code option.

How to check your KCB account balance on your phone

This service requires that you are already subscribed to KCB Mobi bank which essentially gives the necessary credentials to access your account on phone.

  • On your phone, dial *522#
  • You’ll be prompted to enter your PIN. Enter then press on OK
  • Select “My Account” from the menu
  • On the next screen, choose “Balance Enquiry
  • You’ll receive a text message with your bank account balance.

85 COMMENTS

  1. What’s happening after dialling all I get is vooma what’s all this need to inquire abt my balance
    Kindly help KCB bank please need to understand this

  2. This service doesn’t help at all, I try to check the balance but all I receive is vooma thing, which way forward please??

  3. I think it high time we teach this institution a lesson, we should sue the bank on the basis of misrepresentation.What do we have to do with vooma yet I did subscribe to this 🤔

  4. I think it high time we teach this institution a lesson, we should sue the bank on the basis of misrepresentation.What do we have to do with vooma yet I did subscribe to this 🤔

  5. What is happening to kcb when I dail 522 it brings vooma wallet and I want to check my account balance.

  6. if *522# isn’t working and we can’t reach the bank what’s an alternative way to inquire our account balance?
    inneed of help

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