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Jambojet customers will now pay for domestic flights with Safaricom’s Bonga points

Customers hoping to fly with Kenya’s Jambojet planes will now have an option to pay for their flights using Bonga Points. This comes after Kenya’s top mobile service provider – Safaricom forged a partnership with the local airliner that will see customers redeem 33,000 bonga points for a one-way ticket to Kisumu and 67,500 Bonga points for s return ticket.

Bonga Points is a loyalty reward scheme run by Safaricom to reward customers for using its services. For every Ksh.10 spend on Safaricom’s services, a customer earns a Bonga Point that can be redeemed for various goods. Since the corona pandemic took unprecedented toll on Kenyans, Safaricom managed to create partnerships with various vendors to allow Kenyans pay using Bonga Points.

Speaking on behalf of Jambojet, Titus Oboogi who is the head of sales and marketing said the initiate was part of the Airline’s strategy to help households sail through current tough economic times brought by the novel corona virus.

Oboogi further said the company was aware of the strain the current pandemic had put on household’s financials. He noted that there are those who would like to travel but are cash strapped and now they’ll have an option to redeem their Bonga Points for a ticket.

In the initiative, Safaricom customers can purchase air tickets to any of the Airliner’s six domestic routes using their Bonga Points. This includes air tickets to Nairobi, Mombasa, Diani, Malindi, Kisumu, and Eldoret.

How to book Jambojet Air Ticket using Bonga Points

  • On your phone, dial *126#
  • Then select ‘Lipa na Mpesa’ followed by ‘Pay Bill’
  • Then enter Jambojet’s MPESA Business number: 737700
  • And the account number – which is the reference number issued when booking
  • Enter the amount you intent to redeem from Bonga Points
  • You’ll see the total number of Bonga Points needed to redeem the amount

The aviation industry had faced unprecedented times as a result of the pandemic, while Safaricom will be seeking to reduce the loyalty awards backlog that had hit Sh3.94 billion in the year to March 2020, up from the previous year’s Sh3.85 billion.


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