Home How To How to redeem your KCB Simba Points for Safaricom,...

How to redeem your KCB Simba Points for Safaricom, Airtel or Telkom Kenya Airtime

One of the sweet spots for consistently using services from some companies that do have a loyalty reward schemes such as Safaricom, Airtel, KCB Bank and a dozen supermarkets here in Kenya is the possibility of redeeming points earned for various rewards. KCB bank has had the Simba points loyalty scheme for several years now and customers can easily redeem points earned for several items including airtime for our mobile service providers.  

Just a few days ago, we highlighted how users on the Telkom Kenya network can opt in the Telco’s Ziada points reward scheme and redeem products from the Telco including devices, airtime and data bundles. Safaricom’s Bonga points still leads the group and has come in handy for subscribers who were allowed to use the points to purchase goods and pay for services at select outlets.

KCB’s Simba points reward scheme works in a more or less similar manner, customers earn points when they transact using credit or prepaid cards, use KCB Mobi on *522#, utilize KCB’s online banking services via i-Bank or mobile application, deposit cash at KCB’s mtaani agents and other services such as salary processing, loan application, mortgage and insurance cover.

How to enroll into KCB Simba points loyalty scheme

There are three ways that KCB Bank customers can enroll into the reward scheme.;

  • Through USSD Code: *522# and following the prompts
  • Through the KCB Mobile application by tapping on “Simba Points” and following the prompts
  • By vising any of the KCB Bank branches near you.

How to activate your membership

After you’ve subscribed to the loyalty scheme, customers still need to activate their membership by vising KCB website: https://simbapoints.kcbgroup.com/then clicking on ‘Activate Membership’ and enter your membership number.

You should receive an SMS with your One Time Password (OTP) which will allow you to finish the activation process, after which you must change the OTP to a password of your choice.

How to redeem KCB Simba Points for Airtime

Using USSD CODE: *522#

  • To redeem airtime using USSD code, on your phone dial *522#
  • Then select “My account” followed by “Simba Points”, proceed with the prompts to deem.

How to redeem KCB Simba Points for Airtime on the mobile application

  • Click on the main menu in the app and select “Simba Points
  • You’ll need to enter your mobile banking PIN
  • On the next page, click on redeem airtime
  • Select your mobile service provider, then choose the number to be loaded with airtime
  • Choose the amount of points you want to redeem; against, it you’ll see airtime value you’ll receive
  • Confirm the mobile number and points to redeem.
  • You should receive a confirmation message

LEAVE A COMMENT

Please enter your comment!
Please enter your name here

Huawei Y5p available at Safaricom shops with a Jisort na Bonga offer (Ksh.8,999 + 4,000 points)

Huawei’s budget focused Y5p is now available at Safaricom shops with a “Jisort na Bonga” offer where customers have the option of...

New law seeks to punish misleading online advertising and inaccurate mileages on vehicles

A new law that is up for debate in parliament, if passed, will seek to punish online retailers that provide inaccurate information...

OPPO officially introduces the OPPO Reno4 in Kenya, to retail at Ksh. 39,999

OPPO has launched the Reno4 in Kenya in an online event that was officiated by OPPO Kenya's Product Manager Mr. Ernest Teigut....

Realme C15 comes to Kenya with a 6000mAh battery, Quad-camera setup for Ksh. 17,000

Since Realme opened shop here in Kenya, we’ve seen some of the best combinations of value and money thus far, it has...

Itel unveils S16 series with a 6.6-inch display and 4000mAh battery during brand launch

Itel on a mission to boost its brand in Kenya and the continental Africa, has unveiled a range of devices in the...

TikTok, WeChat will be unavailable in the US app stores starting this Sunday 20th 2020

Looks like Trump is making good on his promise after all, after the US department of Commerce announced its intentions to restrict...

Expect PS5 in Kenya from November 2020, here is what you need to know before buying

Sony has finally put a price tag on its next gen gaming hardware – the Play Station 5, and we also know...

OPPO set to unveil OPPO Reno4 and OPPO Watch in Kenya, here is what you need to know

OPPO is planning to officially unveil the much anticipated Reno4 in Kenya on the 21st of September 2020. The launch event is...