Safaricom moves MPESA Till number applications online; here is how to apply

Merchants seeking to have MPESA Till numbers for their businesses or individuals looking for a faster means to accept payments or contributions can now apply for the same online without having to visit Safaricom offices. The process has been simplified coming from one that required customers to fill out downloadable forms and present the same to Safaricom offices.

This comes as a boost to many Kenyans especially those in remote areas of the country and complements the Governments directive for social distancing in the wake of the corona virus. The requirements however remain the same and businesses seeking for an MPESA Till will have to provide prerequisite documents with individuals required to upload both the front and back of their national identification cards (ID).

The MPESA for businesses portal from which customers can apply for the Till number, also provides updates on current applications and will come in handy to many Kenyan’s who were skeptic to commute during this time. The Lipa na Mpesa portal will further allow Safaricom representatives to receive applications without having contact with applicants which is a plus in the fight against covid-19.

Recently, Safaricom had to temporarily close some of its shops after staff tested positive for the corona virus, the move to an online system will therefore mitigate safety measures the company has employed to deter the spread of the novel virus.

How to apply for an MPESA TILL online

According to Safaricom, the Lipa Na M-PESA application portal enables businesses and individuals to apply for M-PESA solutions to collect and disburse funds. The portal provides easy step-by step process to apply and track applications.


  1. My till number is 5319849. It has a problem coz one can make payment through it. Please assist me. Thanks

  2. Applied for a till yesterday, it’s now more than 24hours and I haven’t received any update. Kindly assist. My phone number is 0725410878.

  3. I have both the operator id and store number but I don’t know my till please assist me on how to get it


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