StartTimes unveils monthly Subscription Payments via an online App

Following in the footsteps of the current trend where most Kenyan companies have been embracing technology to mitigate effects of the covid-19 pandemic, StarTimes has launched an online platform that will enable subscribers pay their subscription through the app. The development is expected to reduce handling of cash – one of the precautions set by the government to prevent the spread of the virus. Subscribers will now henceforth conveniently renew their monthly subscription for their bouquet of choice right from the phone app.

By utilizing the company’s over the top (OTT) StarTimes ON application, StarTimes customers can download the application from their respective platforms i.e those using android on Google Play or iPhone on the Apple App Store and link their set-top boxes to the application to access an electronic wallet that will facilitate subscription payment through either Co-operative, KCB bank, Equitel, Mpesa or Airtel money.

StarTimes subscribers to receive a 5 percent discount on payments via the app

As a bonus, the pay TV subscribers who recharge their accounts through the online application will enjoy a 5% discount from their monthly subscription fee as well as other self-service options including a change of bouquets and a review of their payment history for the pay television service.

Speaking on the unveiling, StarTimes Regional Marketing Director, Mr. Aldrine Nsubuga said the move was the company’s strategic effort to not only encourage subscribers to avoid exposure to coronavirus through cash handling and physical visits by ensuring access to critical support services at the comfort of their home but also enabling subscribers to save cost while accessing more informative, educational and entertaining content.

StarTimes subscribers accessing the premium content via StarTimes ON application will also enjoy Standard Definition (SD), High Definition (HD) and Ultra High Definition (UHD) content providing access to live, replays and key highlights of the premium content at subscriber’s convenience.

With its user-friendly design, the App will stream content under 2G/ 3G or 4G networks with less data consumption of up to 30%.


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