How to Enroll and Use ABSA Bank’s Timiza Mobile Banking Service

When ABSA bank at the time trading as Barclays bank rolled out it’s own version of mobile banking service  – Timiza to rival sector’s leading providers – Mshwari and KCB – Mpesa, most customers on-boarded to the service. The service was intended to provide instant credit to micro-entrepreneurs and allow individuals access cash on credit using their mobile phones. While one would say the bank has launched the service rather too late, the Kenyan banking segment is slowly transforming to mobile devices for their convenience as compared to traditional methods. As of today, many local transactions such as payment of bills, service and or shopping in retail outlets, a handful of customers resort to mobile banking services; they are convenient, easily accessible and furthermore secure than carrying cash.

When ABSA Bank took over operations of the Barclays bank here in Kenya, most of the benefits that customers enjoyed then were retained plus some additional one such as;

  • The ability to earn 5 percent interest on balances more than Ksh100
  • If no more than three withdrawals are made within a quarter, you’ll earn a bonus of up to 4%
  • Free transfers from and to your Timiza account
  • And lastly no minimum balances required.

During the launch, ABSA Bank at the time trading as Barclays Bank Kenya Managing Director Jeremy Awori, said the product – ‘Timiza’ would act as a mobile-based virtual account giving both its customers and non-customers a chance to borrow 30-days loan at an interest rate of 6.17 per cent. Growth in the mobile banking sector is at it’s optimal with applications such as Tala, Branch, Circle and Saida and now ABSA Bank’s Timiza app. Timiza service will also be accessible via USSD code.

“We are trying to remain relevant and offer end-to-end digital experience for efficient and consistent mobile transactions,” ABSA Bank managing director Jeremy Awori said.

Services Currently available on Timiza Mobile Banking Service;

  • Get instant loans on your phone without collateral
  • Deposit funds into Timiza
  • Pay for KPLC/ZUKU/DSTV/GOTV bills
  • Purchase insurance
  • Buy airtime

Requirements to Access Timiza Service

  • You must be at least 18 years of age
  • A registered and active M-PESA Subscriber for at least six (6) months

How to Register to Timiza;

  • Dial *848# and follow promps
  • Download Timiza app from the Google playstore.


  1. i try apply for a loan but all i see is pin reset feature is unavailable in your profile.

    kindly assist. 0716298911

  2. I downloaded the app n I was never send the registration code. All I get when I try again is contact a service line that I called for over 1hr without agent respond. Kindly assist. Hope dropping my comment below is not waste of time composing all this.

  3. Is this kind of a pyramid associated with safaricom which cost us our credit for each request the claims are all the same BT no intervention pliz don’t fool us u offer loans to1 over 100 reguests

  4. Comment: pliz help I have already send my registration but so far I have not been given a pin to access my account. reasons??

  5. Comment: pliz help I have already send my registration but so far I have not been given a pin to access my account. reasons??


  7. Comment:my number is 0708677216 my problem is ever since i registerd up todate I have never received my pin

  8. I tried to register via *848#, but I didn’t get start pin number as I was told could be sent to me as message.

  9. I registered four days a go and to date am still waiting for the pin. If I dial the *848# again, am told to enter a pin which I didn’t even get please help 0729574574

  10. Comment:iam irritated customer how can barclays timiza rejected the pin that I used to register and the same I used to pay their loan and trying to call customer care to help there’s nothing i don’t their mission after this why can I get help from?


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