CA Initiates Recovery Efforts to Restore Internet Services Following Submarine Cable Cuts

The Communications Authority of Kenya (CA) announced the beginning of a recovery process to restore regular internet services in the country, disrupted by deep-sea fiber optic cable cuts.

Mr. David Mugonyi, the CA Director-General and CEO, informed media outlets yesterday that the Authority received reports about intermittent data outages and congestion on submarine cable internet traffic flow into the country.

Mugonyi stated that, after discussions with industry stakeholders, the Authority confirmed a deep-sea fiber optic cable cut at the Mtunzini teleport station. This cut is affecting various submarine cables serving Kenya, such as Seacom and the East African Submarine System (Eassy).

“We want to inform both individual and corporate consumers that the recovery process has begun,” Mugonyi said. “However, internet service could still be intermittent and slow for a few more days before full restoration.”

“He also said that the Authority has directed internet service providers to reroute their traffic and is keeping a watchful eye on this matter, ensuring incoming as well as outgoing internet connections remain accessible.”

He explained that the East African Marine System (TEAMS) cable, which is not affected by the cut, is being used for domestic internet traffic. Additionally, the redundant route to South Africa has been activated to minimize the impact.


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