Home How To How to get information on corona virus using Kenyan...

How to get information on corona virus using Kenyan government’s WhatsApp chatbot

The Kenyan government is leaving nothing to chance when it comes to its efforts in curbing the current pandemic, amongst traditional contact options for Kenyans seeking more information on the current outbreak, Kenyans will now have an option of using technology through WhatsApp after the health ministry unveiled a WhatsApp chatbot. A chatbot is basically an automated software program that can be hosted on several platforms such as telegram or WhatsApp used to relay information and perform certain actions depending on the user input.

Several companies in the country have employed the use of chatbots as an option to solve common customer care queries such as Safaricom with its Zuri feature and Zuku with its Zuku telegram bot. a WhatsApp bot such as the one deployed by the health ministry works in a similar way based on the social media platform which offers end to end encryption messaging.

The official WhatsApp number for the chatbot is 0110719719, it has information regarding the current outbreak embedded, that is provided to users upon request.

The WhatsApp chatbot was unveiled by Health Chief Administrative Secretary Rashid Aman during the daily Covid-19 briefing at Afya House on Monday. He said the bot would provide additional information to Kenyans seeking to educate themselves on the outbreak. The feature offers an efficient way for Kenyans to educate themselves as questions are answered in real-time with the only requirement being data.

How to start using the Chatbot for covid-19 related information

  • First, you’ll need to save the WhatsApp number 0110719719 to your contact list
  • Proceed to launch WhatsApp app on your phone, if you don’t have WhatsApp installed, you’ll need to download it from respective app store and register.
  • While on WhatsApp, search for the contact name you used i.e. “Government WhatsApp” if that’s what you used.
  • Then start chatting with something like “hey”
  • You’ll be requested to choose your preferred language between English and Kiswahili
  • After which various options will be relayed, you can answer with the number next to the preferred option.


Please enter your comment!
Please enter your name here

Google Assistant to be adopted on high-end 2020 Samsung smart TV’s without additional hardware

Samsung is set to natively support Google Assistant on its high-end smart TV’s released in the course of 2020. This comes as...

Scheduling smart home actions is now possible with Google Assistant’s latest update

A feature that was revealed by Google back at CES 2020 is finally now coming to users in the latest update to...

Huduma cards expected to replace traditional Identity cards as main form of identification in Kenya

Long awaited Huduma Namba that elicited all forms of controversies when launched may be on the way to Kenyans after all. This...

Safaricom uninterested to continue naturing e-commerce site – Masoko, opting for partnerships

Kenya’s e-commerce segment holds the most potential in the retail market, as more Kenyans are now opting for online shopping instead of...

How to videoconference in Google Meet using neat virtual custom backgrounds

The novel corona virus has surely brought a new world order in the ways that we conduct ourselves including how we work....

MacOS Big Sur apparently rendering older macs unusable with black screens

Users within the Apple ecosystem are used to lengthy software support on their devices ranging from iPhones, Apple TV’s, Apple Watches and...

Samsung unveils M5 and M7 smart monitor with both PC and smart TV features

While the current pandemic has altered our once normal way of life, we’re just starting to notice its effect on technology with...

Kenya set to unveil a virtual library for citizens to access timely information from the KNLS

Kenya’s government is prepping to launch a virtual library for citizens to access relevant information that it currently held by the Kenya...