In a bid to save more than 800 million Kenyan shillings every year, Kenya’s sole power distributor (KPLC) has unveiled a campaign that will see customers receive their monthly power bills via text messages and or e-mail rather than its outdated hardcopy bills. The company’s acting managing director Mr. Ben Chumo estimated the cost of preparing individual hardcopy bill to about KES 35 a month translating to millions for customers using standard electricity meters. A huge chunk of Kenya power’s customers’ still use standard traditional postpaid meters which are billed on a monthly basis depending on the amount of power units consumed; thereafter, hardcopy bills are prepared and sent to the respective customers via postal means. Besides other benefits related to a paperless system, the initiative will spare Kenya power millions spent every month.
Kenya Power has come up with various initiatives aimed at improving efficiency in its services but the operations costs have annoyingly remained high prompting high electric bills to cover the same. Installation of prepaid meters in most parts of Nairobi had significantly cut operation costs ranging from staffing of meter readers to preparing customer’s monthly bills but it’s only a pilot project with minimal coverage. Speaking at the launch event, Kenya Power’s managing director Mr. Chumo urged customers to register their electricity account details in order receive emails and SMS alerts of their monthly bills rather the traditional hardcopy mail. It’s not long since the company tried unsuccessfully to increase meter connection fees in a bid to raise revenue for expansion a move that was later reversed by the vice president.
Even after posting a net profit of 4.3 billion Kenyan shillings, the company has faced major challenges that have led to a down-roll in its profits – it was a 6.5% drop in earnings in a net of 4.6 billion Kenyan shillings same period last year. The move is not aimed at denying the postal corporation its revenues but rather a timely innovation to cut the company’s expenses according to the Managing director.
How to Register and Receive Kenya Power bills via text Messages (SMS) or Email
- Customers are required to register on their mobile phones using a USSD command, Dial *551# on your phone, enter your account number, e-mail address, Identification respectively.
- Send an email to [email protected] with account number, name, mobile, email and ID respectively on the subject line
- Fill a registration form on the company’s website.
- call Kenya Power contact center on 95551 and give your details
- Fill a form from KPLC website and drop it off at any Kenya Power office or post it to P.O BOX 30099-00100 NAIROBI.
Customers registering to receive bills via SMS will not be charged.
Please STOP sending bills by SMS to +254 722 415636
How to de-register from e-billing
Kindly stop sending me the bill for account number 23380264 I use to leave in that house but I have since moved so I don’t need it
Hi kenya power.
you can send me my monthly bill on the this email [email protected] and my mobile no. 0718037050 for account 388168-01
Why is Kenya Power making peoples’ personal details public – phone numbers, ID Numbers…
Hi kindly send us the bill for the below meter No,
send the bill to [email protected]
Comment:kindly send my bills through 0720436993. ACC no. 4020204-01
i need my account no for robert mochama through 0713594281
stop sending the messages for this account number 3318086-01
Comment:account :208140802 via sms No. 0710893130
kindly send me bill account via email or sms 0731925982
Hi kplc kindly sent the electricity bill to my No.071714201 or [email protected]
Comment:register me ac/5322844-01
Please kplc sent me my bill to 0720471367 my id no. 24466347, have forgetten my a/c no.
hi Kenya Power,
kindly how do we unsubscribe if we have to
send my bill to
name moust omondi
email [email protected]
tel 0721 725 779 or 0753 222 400 or 0716 166 913
Comment: hi Sir/madam,the number I have been using it have same error in safaricom,so pls I really want u to replace for me this new number,0728334316_meter number 718392,.
please forward mu bills through my email address
Thanks & Regards
George Kamau Kangethe
sorry account no is 2108300
Please deregister account no. 2483037-01 from cell phone 0721550524 and my email. I have been on prepaid meter no. 37165217946 since April 2016 and I no longer need e-bill alerts.
am Eliud ngugi kanyui pls kplc be sending my bill via sms acc.4489238-01
Please send my bill:657292-01
kindly forward my bills to the attached email my account is 5973055 ID 7112291 TEL;0721340460
Would like to get my monthly bills via my mobile number, kindly assist.
Mobile no. 0715250703 I’d. 28024289
How can one deregister from receiving email /sms alerts for the e-bill?
Send me kplc bills no. 2310657-01 through 0725025839. And kindly send me the correct account number because i realize there was changes.
Send my bill on phone number: 0727579898
Acc. No. 3264384-01
Send my bill on phone :0720397591
A/C NO. 11238672
Hi Kenya power please send my electricity bill through
this phone number 0701938956
my bill 39658463
Hi kplc pls be sending my bill via email
Phone. . 0723826672
Hey kplc sent my bill AC 33896836 via my email
Hi Kplc sent my bill via email
There are some interesting points in time in this article however I don’t know if I see all of them middle to heart. There may be some validity however I’ll take hold opinion till I look into it further. Good article , thanks and we would like extra! Added to FeedBurner as nicely
Hi kplc, kindly send my bill through my email.
Send my bill via email.
kindly please kplc send my bill tho number 0720758460/0780758460 or email [email protected] my kplc acc 27260884 mombasa.
kindly send my bill of account number 1104843 via email address [email protected]
Send my bill Account 190736 to phone no 0724383849
please send the bill of account 20405007 to number 0722651033
your mobile short code 551 is down. kindly restore it
Please sent me bill for account 29694243 on 0705682098 the number that used to receive the bills is nolonger available .
Kindly send our bills through our email address