Prepaid KPLC token meters are Kenya Power’s way of adding convenience to energy management among Kenyan households and ensuring that the billing experience is as smooth as possible. There is no doubt that Kenya’s sole power distributor’s reputation is questionable, a scenario that has necessitated calls for abolishing monopoly in the sector, however there are some key codes that can be useful n managing your token meter. These meters have been designed to be fully digital prepaid devices that allow a household or any business to buy units in advance and monitor the efficiently. Here is everything you should know to operate KPLC token meters effectively.
How to Buy Tokens on KPLC Using M-Pesa
Buying via M-Pesa is quite easy, all you have to do is access your MPESA menu via any applicable methods such as dialing *334#, MPESA app or sim toolkit for android users as well as sim menu on iPhones.
- On your Safaricom line, select M-Pesa.
- Select Lipa na M-Pesa.
- Paybill number is 888880.
- Your account number is your meter number.
- Enter the amount to pay and confirm the transaction.
- Your token will be sent via SMS the moment the transaction is complete.
How to Check the KPLC Token Meter Number
Depending on the type of smart meter that you own, enter the following codes to get your meter number:
- Conlog Meters: Dial #100#.
- Actaris Meters: Press 100, then Enter.
- Hexing Meters: Press 804#, then press the blue key.
- Shenzhen Meters: Press 65.
How to Put Tokens in Your Smart KPLC Meter
For the different types of KPLC token meters:
- Enter the token number that has been sent to your phone via SMS.
- Press “Enter” or “#” to confirm and load the token.
How to Retrieve the Last Purchased Token
If you want to verify your last purchased token, use the following codes depending on your meter type to retrieve it:
- Actaris Meters: Press 200>Enter.
- Conlog Meters: Dial #215#>Enter.
- Hexing Meters: Press 818#>Enter
- Shenzhen Meters: Press 76>Enter
How to Stop the Beeping Sounds from a KPLC Prepaid Meter
To stop the annoying beeps:
- Conlog Meters: Long press #.
- Actaris Meters: Press Enter.
- Hexing Meters: Press 812#.
- Shenzhen Meters: Press 1037 and then Enter thrice.
- Or press 00 then Enter or #. This will reset and disconnect the meter when there is 0 units.
Additional Help
In case you need more help with the KPLC token meters, feel free to:
- Call the KPLC National Contact Centre: 97771.
- Dial *USSD code 977#.
Understanding the above processes helps in good management of the meter, thus saving you the headache of wasting too much time and errors in your billings.