Safaricom Appoints Florence Nyokabi as Chief Human Resources Officer

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Safaricom Plc, has revealed that Florence Nyokabi will become its new Chief Human Resources Officer (CHRO) starting from April 1st 2024. This comes after Paul Kasimu moved to the position of HR Transformation and Change Advisor under a contract with the company.

Quick Summary:

  • Florence Nyokabi appointed as Safaricom’s new Chief Human Resources Officer.
  • From multiple local and global settings, Nyokabi possesses more than 25 years of HR leadership expertise.
  • She aims to oversee talent acquisition, corporate culture, and organizational growth at Safaricom.

Nyokabi is now part of Safaricom this comes after her stint at Standard Chartered Bank, where she was the Managing Director for Human Resources for Nigeria and West Africa. In her role, she supervised operations across six countries. Having worked in Human Resources leadership for more than two decades, Nyokabi brings to Safaricom a wealth of experience both locally and globally.

According to a release from Safaricom, Nyokabi will be in charge of looking after talent acquisitions, corporate centers, vital services and places, along with health safety and wellness.

Nyokabi’s appointment affirms Safaricom’s dedication to improving a strong corporate culture and pushing for ongoing prosperity and development in the field of telecommunications. Having worked at KPMG, NCBA Bank, as well as Kenya Television Network (KTN), she has gained experience in different parts of human resources management.

One of Important achievements of Nyokabi includes being acknowledged as the HR Personality of the Year in Africa during 2021 and having been chosen as a Top 40 Under 40 leader in Kenya back in the year 2012. She obtained her master’s degree from University of Nairobi and has also participated in executive leadership programs at prestigious institutions like Duke University situated within United States, along with The University Of Oxford which is located within The United Kingdom.

Nyokabi’s appointment shows Safaricom’s intention of improving HR functions at the telecom’s. This is significant for managing talent along with making sure the organization remains effective and employees are well taken care of. These things are crucial to maintain its top place in Kenya’s telecommunications industry.


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