StarTimes TV Kenya has several packages that users can subscribe to on its platform. And sometimes customers may want to upgrade their current bouquets for more channels or downgrade to a lower package that costs relatively cheaper. This can be achieved by just following some simple prompts on their mobile phones without ever needing to call or visits customer care offices.
StarTimes is one of the biggest pay TV service providers in the country, it prides to have some of the best world class channels that provide content ranging from Kids entertainment, News, General Entertainment and Live Sporting events.
Just recently, the Pay TV service provider included some renown channels on its platform, including DreamWorks and has been forging some partnerships to showcase the much-loved sporting events such as Europa League. Currently, MultiChoice owned Dstv Kenya has exclusive rights to Europe’s most lucrative sporting event – the Premier League, but has faced immense pressure in other areas such as streaming services which is dominated by Netflix. Although Dstv has now unveiled a range of devices that will make it possible to tap into the streaming services segment.
There are a couple of things to note before deciding to upgrade or downgrade your current StarTimes bouquet.
- You’ll need to have some funds in your account balance to access channels after the shift
- You can downgrade or upgrade to any of the Pay TV’s current package offering which include; Nyota, Basic, Classic and Unique
How to change your current StarTimes package
- On your StarTimes registered phone, dial *858#
- Then select “Package Change”
- Choose type of decoder between “Dish” for satellite and “Digital” for normal Terrestrial decoder
- Then proceed to select your preferred new bouquet
Want to degrade my StarTimes payment to 350. How to change
Am sammy muyanga would like to change from she. 499 to shs. 999 and have already paid today pls advice.
Am winfrida from Bungoma want to change my package from 500 to 299 kindly help my number is 01713228831
My startimes is disturbing,same of the channels are not playing, channel 100 ,483 and 616
My startimes is disturbing, same of the channels are not playing, channel 100, 483 and 616.
My decorder card is 02577841237.pleace,find a solution to my decorder problem..
Paid for nyota but would like to upgrade to classic. Please advise
I would like to shift from Nova to free to air
I have been on classic bouquet but wish to change to smart. Assist. Account No. 02724607417.
hi am Isaac of account no. 02724721149
want to downgrade to novela 449 but all in futility.
It say my product does not exist
I’D LIKE TO DOWNGRADE MY DECODER FROM BASIC TO NYOTA BUT I CAN’T WHY
Hello ,I would like to change my subscription to 499 per month, kindly help
Hello ,I would like to change my subscription to 499 per month, kindly help me downgrade
I want to change my decoder to free to air
Hai want to change my package from 900 to 299 and have already paid the 299, please do help
kindly assist me to change my package to nyota 017134081730 thank you
I want to change my startimes to 299 but I can’t please help my account number is 01801526042
am dismas Omari I want to change from nova to smart plus assist
Am John I want to downgrade from 999 to 499 decoder 02715055799
Have tried to change my bouquet to nova but it keeps on telling me that my product does not exist, kindly help.my smart card number 02724714654
Hello I would like to downgrade my decorder from 499 to 299 nimejaribu imekataa what can I do my card number is 01713212922
I am on Nyota bouquet and paid on 1/2/23 and would like to upgrade to Basic bouquet.
Please I want to upgrade my decorder please my number is 0759472458