How to check your Dstv Kenya account balance and how much to pay on your phone

Wondering how much you owe Dstv on your next subscription payment? Turns out Dstv Kenya has a nifty way to retrieve the amount available in your account balance and how much you’ll be required to pay for your next subscription. All you have to do is send a text message from any kind of mobile phone with your account details and the current account standing should be availed in minutes.

Multichoice which owns Dstv recently unveiled a range of devices that would allow subscribers to stream content over the internet from services like Netflix, YouTube and even multichoice owned Showmax. During it’s annual event that attempts to showcase it’s next vision in content provision, the company unveiled Dstv Explora Ultra and Dstv Strema in a move that was seen as trying to tap into the streaming platform that has so far been dominated by American giant  – Netflix.

While the likes of Netflix experienced increased uptake of their services during the pandemic, Dstv which is popularly known for live sporting events from the likes of English premier league, suffered a low subscription numbers due to closure of entertainment joints as well as hotels. Subscribers also shied away from renewing their accounts since most sporting events had been postponed at the time.

How to check your Dstv Kenya account balance via a text message

  • On your mobile phone, compose a new text message as follows;
  • Write the word “Bal” space, then “your smartcard number” i.e. Bal 1234567890
  • Then send to 22788
  • You should receive a text message with the amount owed and your next due date



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