In a significant move aimed at enhancing efficiency and streamlining government services, the National Health Insurance Fund (NHIF) in Kenya has adopted a new payment system. This transition involves the discontinuation of the old pay bill number previously used by contributors, with a directive to use the single Government Pay Bill number 222222 for all future payments. This article serves as a comprehensive guide for Kenyan contributors on navigating the new payment process seamlessly.
Understanding the Transition
The shift to the new payment system comes in response to a directive from President Ruto, with Treasury CS Njuguna Ndung’u introducing the 222222 pay bill number for all government services. Emphasizing the government’s commitment to digitization, he highlighted the eCitizen digital payments platform, designed to facilitate online payments for various services. The directive stated, “All payments for government services shall progressively be made through the platform,” indicating a strategic move towards a more efficient and digitalized system.
Immediate Action Required
Effective immediately, contributors are required to use the 222222 pay bill number for all NHIF payments, especially those made through mobile money platforms like M-PESA. To assist contributors in this transition, a simple step-by-step guide is provided below:
Step-by-Step Guide for M-PESA Payments
- Access the M-PESA Menu and select Lipa na Mpesa, then PayBill.
- Enter 222222 as the PayBill Number.
- Input your NHIFM-ID Number (e.g., NHIFM-11223344) as the Account Number.
- Enter the required payment amount.
- Complete the process by entering your M-PESA Pin.
Contributors should exclusively use their National ID as the account number and refrain from using their NHIF member number. Upon successful payment, contributors should receive a confirmation message from M-PESA as proof of payment. Notably, this process is designed to work seamlessly across all mobile networks.
Exploring Other Channels
Apart from mobile money, contributors can access NHIF services through the e-Citizen platform, the official website, or by downloading the NHIF app from the App Store or Play Store.