Absa Bank Kenya has significantly upgraded its mobile platform, Timiza. It elevated the daily transaction limit from a modest Sh300,000 to an impressive Sh500,000. This update allows customers substantially greater flexibility in managing their financial transactions. Furthermore, and equally importantly, they now have power over larger single transactions due to the increase of the cap value from Sh150,000 up to Sh250,000.
Steve Omamo, the Head of Digital Channels at Absa Bank Kenya, asserts that their decision to increase these limits aligns with a commitment to adapting to the dynamic landscape of mobile money transactions and ever-evolving consumer needs. He articulates further, stating, “We prioritize transforming into a customer-obsessed financial institution; every decision revolves around our customers.” Indeed, this strategy empowers them by granting a voice and platform where they can shape Absa’s products and services in accordance with their mutating requirements.
The driving force behind the heightened transaction limits is Absa Bank’s customer-centric approach. Absa Bank not only acknowledges the significance of being responsive to customer needs but also embraces digital transformation. With this in mind, they aspire to augment efficiency and convenience for their esteemed customers who bank on-the-go.
This announcement, following another innovative move by Absa Bank – the introduction of an Automated Teller Machine (ATM) withdrawal option on Timiza – merits attention. Subscribers now have access to a feature that facilitates fund withdrawals from any Absa Bank ATM nationwide. This significantly amplifies both the accessibility and utility of the Timiza platform.