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Block Purchase by Local Institutional Investor Halts Slide in Safaricom’s Stock and Triggers Further Bargain Purchases

Safaricom, Kenya’s largest telecommunications company, saw a surge in its stock trading volume on January 18 following a block purchase by an unknown local institutional investor. The purchase halted a slide in the company’s shares, which had hit a 69-month low, and triggered further bargain purchases.

Data from the Nairobi Securities Exchange (NSE) revealed that Safaricom’s trading volume experienced a significant increase on January 18, reaching 57.13 million, compared to the previous day’s 4.06 million. It is an unusual spike for a company that had seen low trading volumes, with many days witnessing sub-10 million trading in recent weeks. Additionally, as local investors seized the opportunity to purchase the stock, the company’s traded share volumes rose and reached 107.51 million. Market observers believe that Safaricom’s low valuation at the Nairobi bourse prompted this buying activity and led to a price appreciation.

Safaricom’s stock price hit a low point of Sh20.60 on the Wednesday of last week, causing the company’s market value to drop to Sh825.35 billion, the lowest it has been in the past 69 months. The acquisition of a large block of shares by a local institutional investor sparked further buying as investors believed the price had reached its lowest point. It led to an increase in the stock’s value, with the share price rising to Sh21.75 on Thursday and reaching Sh23 at the end of trading on Monday.

According to Kenneth Minjire, senior associate for debt and equity at AIB-AXYS Africa, the rally in Safaricom’s shares was driven by the sentiment that the stock had reached its lowest point. A local institutional investor began buying shares, prompting others to follow suit, increasing the stock’s value. The telco’s daily turnover experienced a notable increase, going from Sh86 million on Tuesday of last week to Sh1.18 billion the following day before reaching Sh2.2 billion on Thursday. The boost in trading activity was a contributing factor to this growth.

Over the last three days, Safaricom’s valuation has seen an increase of Sh96.16 billion, reaching Sh921.51 billion, representing 47.1% of the NSE’s combined market value of Sh1.957 trillion. In May 2021, the company’s share of combined investor wealth at the NSE reached a high of 63%, making it challenging for investors to assess the bourse’s performance accurately.

For 17 months, Safaricom’s share price had decreased significantly, resulting in a loss of Sh975.6 billion. It was due to the continued exit of foreign investors, cutting the telco’s market value by more than half, compared to its value of Sh1.84 trillion on August 23, 2021, when it had reached an all-time high of Sh44.95. This decrease in value made up about 90% of the Sh1.07 trillion that the combined stocks at the NSE shed over the same period.

The telco’s share fall had suffered the worst decline (54%) on the NSE in the past 17 months, followed by Centum (48.4%) due to multiple factors such as interest rate hikes in developed economies, the effects of the Russia-Ukraine war, the General Election, and the decrease in half-year results.

Foreign investors heavily control the Safaricom stock, and an increase in interest rates in developed countries such as the US reduced the attractiveness of equities in emerging markets such as Kenya. High inflation rates also prompted central banks to adjust rates upwards. The US Federal Reserve raised its benchmark rate to a 15-year high by December, making the market more appealing to foreign investors in terms of returns. Analysts expect to see a sustained rebound in the telco’s share, partly based on the decision to pay an interim dividend which is expected to be made by the Safaricom board.

Banks, Mobile Money Providers to Continue Levying Fees after High Court Declined to Extend Orders Suspending them

A High Court in Kenya has declined to extend temporary orders that had suspended charges for transferring cash between banks and mobile money platforms. The decision, made by Justice Mugure Thande on Monday, January 23, 2023, means that banks and mobile money operators will be able to levy fees for transferring cash between their platforms once again.

The temporary order, which was issued on December 19, 2022, had put a halt on the decision of the Central Banks of Kenya (CBK) dated December 6, 2022, which allowed telecoms and financial institutions to reinstate charges on transferred funds from banks to M-Pesa Wallets. The order resulted from a legal action taken by Moses Wafula, who believed that consumers should not have to bear the cost of these fees and that M-Pesa Paybill charges were illegal. Some institutions had ignored the order nevertheless.

Wafula had asked the court to stop these charges, stating that more funds from the public would be lost and it would be difficult to ask the banks to return them. He also asserted that his rights including those of other members had been violated and infringed by the telecommunications firm and the Government of Kenya in light of the directive by the Central Bank of Kenya.

Wafula listed Safaricom, the Attorney General, the Competition Authority of Kenya, the Central Bank of Kenya, and the Cabinet Secretary for National Treasury and Economic Planning as defendants in his legal action. He argued that the charges incurred for M-Pesa Paybill services should be the responsibility of Safaricom’s primary clients, such as banks, instead of consumers. He also emphasized that as M-Pesa Paybill services are outsourced, Safaricom does not have the authority to charge members of the public for a service provided to its contracting service recipients, including banks.

The decision to reintroduce the fees, which were set to take effect on January 1, 2023, has been met with mixed reactions from the public. While some argue that the fees are necessary for the sustainability of the mobile money industry, others believe that they will disproportionately affect low-income individuals who rely on mobile money for financial transactions.
Despite the High Court’s decision, Wafula and other consumer rights advocates continue to push for a review of the fees, arguing that they are illegal and unjust. They are also calling for more transparency in how mobile money operators and banks charge for their services.

The issue of charges for transferring cash between banks and mobile money platforms is a complex one, with many factors to consider. However, it is clear that consumers should not be made to bear the cost of these fees and that a fair and transparent system needs to be put in place to ensure that these costs are fairly distributed.

Dimension Data Launches 360 Observability in East Africa to Improve Digital Experiences and Optimize Performance

Dimension Data, an IT solutions and technology provider, has recently launched 360 Observability in East Africa to help organizations achieve deep visibility over their cloud-native applications, hybrid IT, and multi-cloud infrastructure. This new managed service is designed to provide teams with the insights they need to quickly fix problems and deliver secure, exceptional, and reliable digital experiences.

Modern applications run in complicated environments that are spread out. Teams often need help to provide a top-notch digital experience due to the absence of information related to business results. Dimension Data’s 360 Observability, powered by Cisco Full-Stack Observability, tackles this problem by going beyond simply monitoring domains and implementing a comprehensive approach to application performance, digital experiences, resource optimization, multi-cloud infrastructure, and network and application security. With the help of 360 Observability, teams can quickly identify, prioritize and solve the major issues affecting the user experience and the business.

The 360 Observability service provided by Dimension Data is composed of two distinct segments, the Observability Maturity Assessment and Multicloud Application Monitoring. The Observability Maturity Assessment offers the necessary skills and knowledge to enhance performance management and operational maturity, providing teams the ability to align with business and IT goals and objectives. This assessment identifies key strategies and architectures to achieve desired business outcomes and measurable key performance indicators. Meanwhile, Multicloud Application Monitoring offers data-driven insights on application performance, from the browser and mobile app to middleware and backend databases. It also includes a team of experts in observability who provide technical support and advisory services, helping to operate and optimize the observability platform.

360 Observability offers a range of features to its users, including regular health checks of applications and infrastructures. Dashboards can be customized to the users’ needs, smart alerts and reports, and the ability to isolate and speed up the resolution of faults. The service provides businesses with round-the-clock monitoring of their applications, giving them real-time, all-encompassing visibility into the data they have at their disposal. The observability assessments that are also provided as part of the service help to optimize costs and improve performance, leading to a maximization of digital business revenue, early identification and resolution of issues, and swift remediation.

For many years, Dimension Data has been a leader in introducing cutting-edge solutions to meet the needs of its clients, and it has been able to achieve this by collaborating closely with its customers and partners, according to Edwin Ngaruiya, Head of Cloud and Innovation at Dimension Data in East and Africa. He added that with the launch of observability, they are continuing with this approach. The managed service provided by Dimension Data will allow clients to gain performance visibility across all of their applications, infrastructure, and workloads by utilizing advanced analytics and automation in partnership with Cisco. This information will empower them to create an unparalleled customer experience.

The demand for flexibility in consuming advanced observability and analytics services is rising, said Alexandra Zagury, VP of Partner Managed and as-a-Service Sales at Cisco. She added that Dimension Data’s 360 Observability is an example of how these capabilities can be jointly developed and delivered, with Cisco Full-Stack Observability as its foundation. This service aims to help shared customers achieve exceptional digital experiences, increase revenue and speed up digital transformation.

Dimension Data’s 360 Observability is a game-changer for organizations looking to improve their digital experiences. It provides teams with the insights they need to proactively identify and resolve issues that could impact the user experience and the overall business. The service is powered by Cisco Full-Stack Observability and includes two components, Observability Maturity Assessment and Multicloud Application Monitoring, which work together to optimize costs and performance. This service is an excellent option for organizations looking to improve their digital experiences and drive revenue.

WhatsApp Introduces Self-Messaging Feature: A Convenient Way to Stay Organized and Access Important Information

WhatsApp, the popular instant messaging app, has officially added the ability to message oneself to its platform. This new feature, implemented at the end of November, allows users to send messages, documents, pictures, screenshots, and links to themselves, making it a powerful tool for note-taking and organization.

The ability to message oneself on WhatsApp is a convenient way to keep important documents and information in the cloud, making them easily accessible from any device. This feature is similar to sending documents as email attachments but with the added advantage of accessing the information from the constantly available messaging app. In addition, because all conversations are synced across multiple devices, users can easily locate their notes and files on any device they use WhatsApp.

This feature is also useful as a reminder tool. By sending messages to themselves, users can set reminders for upcoming tasks or appointments and easily access them through the search engine built into the details of their conversation. To use this feature, users need to start a new chat and tap on their name, which appears at the top of the contact list.

WhatsApp is not the first chat service to offer this feature. Instagram and Facebook Messenger have previously provided similar functionality, and other chat apps like Slack, Microsoft Teams, and Signal also have this feature. However, WhatsApp’s integration of this feature into its platform makes it more accessible and user-friendly for its over 2 billion monthly active users.

WhatsApp’s ability to message oneself is a useful addition to the platform, making it easier for users to stay organized and quickly access important information. With this new feature, WhatsApp is no longer just a messaging app but also a powerful note-taking tool.

Digital Lenders Face Challenges with Delays in Licensing and Blocking on Google Play Store

Digital lenders in the country are facing several challenges as many need help to obtain operational licenses from the Central Bank of Kenya (CBK) and are also being blocked from the Google Play store.

While 278 digital credit providers (DCPs) have submitted their applications to the Central Bank of Kenya (CBK) for operational licenses, they are yet to receive approval, causing disruptions to their business. These companies collect billions of shillings for lending to cash-strapped Kenyans; however, they need help acquiring new funds from skittish investors insisting on CBK certification before releasing the money.

In addition, US tech giant Google has yet to host mobile loan applications without CBK permits on its Play Store since December 15, 2021. It means that millions of short-term borrowers still need to download or update personal loan apps from lenders to obtain licenses. It has further compounded the difficulties faced by digital lenders.

The CBK has implemented a new licensing regime that seeks to rein in those who practice predatory lending and violate consumer privacy. In September 2021, the regulator issued ten permits under this regime, but the remaining 278 firms are still awaiting approval. The regulator has allowed these firms to continue with their business while waiting for the licensing process to be completed, but they face credibility risks derailing operations.

The delays in issuing licenses to digital lenders have also been partly attributed to the process of submitting multiple pieces of documentation, which runs into hundreds of pages per applicant. The CBK has promised to fast-track applications, but many firms are still awaiting approval.

The proliferation of digital lenders in the market has also increased scrutiny and criticism. Consumers have complained about high-interest rates and infringement of data privacy by digital lenders. It led to the passage of a new law in December 2021, which brought digital lenders under the watch of the banking regulator for the first time.

The CBK has also been criticized for its slow response time, with some digital lenders suggesting that the regulator may need more capacity issues and be overwhelmed by the number of applications.

Digital lending in Kenya is facing several challenges, including delays in obtaining operational licenses, lack of funding, and blocking mobile loan applications on the Google Play store. Consumers are also concerned about high-interest rates and infringement of data privacy by digital lenders, which has led to increased industry scrutiny. The CBK has promised to fast-track applications, but many digital lenders are still waiting for approval and facing credibility risks derailing operations.

Kenyan Government Announces Members of Advisory Board for President Ruto’s Hustler Fund Initiative

The Kenyan government has revealed the members of the advisory board for President William Ruto’s flagship project, the Hustler Fund. The Fund officially referred to as the Financial Inclusion Fund aims to support and empower young entrepreneurs and small business owners throughout the country.

To lead the Hustler Fund, Irene Karimi was appointed as the Chairperson for a three-year term. Karimi brings a wealth of experience to the table, boasting over 30 years in project management. She has worked with organizations such as USAID/Kenya, Chemonics International, PricewaterhouseCoopers, and Kenya Investment Mechanism (KIM). Karimi holds a Bachelor’s degree in Business Administration from Andrews University, Berrien Springs in Michigan, and is a Certified Performance Technologist (ISPI, 2007) and has other relevant certificates in her field.

Moreover, Cooperatives and MSME Development Cabinet Secretary Simon Chelugui has appointed Lawrence Kibet Chelimo, Paul Ndore Musyimi, and Hardlyne Lusui to the Hustler Fund Advisory Board. These appointments, made under Section 10 (I) of the Public Finance Management Act, are effective as of January 13, 2023, and will be for three years.

The Hustler Fund Advisory Board appointments came after CS Chelugui stated that the recommended individuals were subjected to background checks by various State agencies. The board will oversee the Hustler Fund’s administration and consist of three other persons who are not public officers. An ex-officio member will be the administrator.

The Hustler Fund is a vital initiative to empower young entrepreneurs and small business owners in Kenya. The appointments of experienced and qualified individuals to the advisory board will provide the necessary guidance and oversight to ensure that the Fund’s objectives are met and that it positively impacts the Kenyan economy.

Uber cracks down on offline trips and fare overcharging by taxi operators on its platform

Uber is taking action against taxi operators on its platform who have been breaking the rules by running trips offline. The company has sent out a survey to customers asking for information about instances where a driver requested an offline trip or charged more than the fare displayed on the app.

“We want to hear from you if your driver asks for an offline trip or charges more than expected. Please use this link to report any issues,” said a message sent to Uber users, along with a link to the online questionnaire. This form is to report any instances where the driver on your recent trip requested to take the trip off the Uber app, refused to take your trip because it was a card trip, or asked for more than the fare displayed on the app,” the questionnaire further explained.

Uber is encouraging customers to provide the driver’s name and phone number in case of such instances. This action aims to ensure that all drivers on the platform abide by the rules and guidelines, providing customers with a smooth and reliable experience.

This move comes just two months after the company revealed that airport requests on the app in Kenya had increased by 51.93% compared to last year as the tourism industry recovered from the impact of the COVID-19 pandemic. Uber’s Head of East Africa, Imran Manji, said in November that Nairobi’s Jomo Kenyatta International Airport was one of its customers’ most visited places, followed by Moi International Airport in Mombasa. He said a significant portion of the riders taking these trips were national and international visitors. Uber is seeing a steady growth in popularity as a preferred mode of transportation for tourists.

This effort by Uber to enforce compliance among its taxi operators is a positive move toward ensuring customer satisfaction and safety. Additionally, it demonstrates the company’s commitment to delivering exceptional service to its customers and its willingness to take proactive measures to ensure that all drivers on its platform adhere to established guidelines.

WhatsApp to Introduce New Feature Allowing Users to Share Voice Notes as Status Updates

The facebook-owned messaging platform, WhatsApp, has announced a new feature that will allow its users to share voice notes as status updates. The feature was reported by WhatsApp beta tracker WABetaInfo on Wednesday, stating that it will be available in the app’s latest version.

WABetaInfo reports that WhatsApp’s latest version, 2.23.2.8, will allow users to share voice notes as status updates. This feature will give users more control over their recordings by enabling them to discard a recording before it is shared.

Like video status updates, the maximum recording time for a voice note will be limited to 30 seconds. The updates will also be end-to-end encrypted, meaning only people selected within the privacy settings can listen in. It guarantees that the voice updates will be private and shared only with the intended audience.

The voice updates will automatically disappear after 24 hours; however, users will have the option of deleting them for everyone before the expiry of the period. It allows users to decide when they want their voice updates to disappear.

Currently, the status feature allows WhatsApp users only to share photos, videos, written texts, and links with their contacts. With the introduction of voice notes, users will have more options to express themselves and share their thoughts with their contacts.

The addition of voice notes as a status update feature is a great addition to WhatsApp, allowing users to communicate more personally and authentically. It also provides users with the opportunity to share their thoughts and ideas more naturally and easy way.

WhatsApp’s upcoming feature of sharing voice notes as status updates will offer users more control and flexibility in communicating with their contacts. It is a valuable addition to the app that allows users to share their thoughts and ideas more personally and authentically.