Bonga PointsSafaricom’s Bonga points loyalty reward scheme is by far the most successful in the country; unlike other service providers who give Airtime as their only redeemable prize, with as low as 2,500 Bonga points, subscribers are eligible to redeem prizes ranging from mobile phones to broadband modems. Gauging from subscribers perspective of Safaricom’s products, Bonga Points program is seen as the second big thing after Mpesa that Safaricom has ever offered. Several touches here and there after the introduction of Bonga Points has seen the program become even more flexible and sensible to subscribers; as of now, Safaricom subscribers can share or trade Bonga Points with a touch of a button and its more secure after the introduction of pin protection, so no one can steal your Points. This program is available to both prepaid and postpaid customers who may opt in by a onetime on-phone registration process.

Each Ksh.10 spent on calls, data and SMS is worth one Bonga point. Currently, there’s an offer on the widely popular Huawei Ideos U8150 phone where subscribers with 10,000 points have the option of adding only Kshs.3,499 to get a brand new Ideos instead of the standard 7,999 retail price. And incase you don’t have enough points, you can ask your friends and family to transfer their points to you by dialing *126*4# then enter recipients mobile number, amount of points to transfer then press ok or use the USSD method by dialing *126# and following instructions.  There are two redemption matrices for Safaricom subscribers; Merchandise matrix and non Merchandise matrix.
Bonga Points Rewards: Non Merchandise Matrix (1000 to 10,000 Points);
  • Vodafone 250 : 2,500 Points
  • Samsung E1055 Maple : 4,000 Points
  • Nokia 1616 : 4,500 Points
  • Huawei E173 Modem : 5,000 Points
  • Nokia 100 : 5,000 Points
  • Alcatel OT 306 (GPRS) : 5,500 Points
  • Nokia C1-01 (EDGE) : 9,000 Points
Bonga Points Rewards: Merchandise Matrix (1,000 to 10,000 points);
  • Nokia X2-01 : 15,000 Points
  • Huawei Ideos (3G) : 17,000 Points
  • Huawei Modem E1820 (21Mbps) : 18,000
  • Alcatel OT880 : 20,000 Points
Bonga Points Rewards: Merchandise Matrix (21,000 to 60,000 points);
  • Samsung Galaxy Mini S5570 (3G) : 30,000 Points
  • BlackBerry 8520 (3G) : 45,000 Points
  • Nokia C6 (3G) : 55,000 Points
Bonga Points Rewards: Merchandise Matrix (61,000 to 100,000 points);
  • Samsung Galaxy Ace S5830 : 70,000 Points
  • Huawei  S7 slim Tablet : 80,000 Points
Bonga Points Rewards: Merchandise Matrix (101,000 Points and above);
  • BlackBerry 9780 Bold 3 : 120,000 Points
  • Samsung Galaxy Tab (3G) : 150,000 Points
  • Nokia X7(3G) : 170,000 Points
  • Nokia E7 with 80MB data p.m for 6moths : 200,000 Points
  • BlackBerry 9800 Torch : 220,000 Points
  • Samsung Galaxy S2 (3G) : 240,000 Points
  • Samsung Galaxy Tab P7500 10.1inch : 270,000 Points
To redeem, subscribers with enough points can visit any Safaricom retail outlet.